I went to this doctor in need of some post lasik medical treatment. I have dry eye but this doctor never tells you what is wrong at all. He is always in a hurry because he is a lasik surgeon. When they scheduled an appointment for me, I had to see a doctor that was/is unfamiliar with my case. The doctor was away. They then scheduled me for an appointment at 8:15 am. I was sitting their til past 9:00 am and I see the doctor barely coming in. I waited another hour and they told me that he is in surgery. That it will be awhile. I had to leave because of work so I left. I was looking forward to doing this treatment with this new topical antibiotic but I never could see him. I called and asked and they told me that I could not get any medicine because I need to see the doctor again. I scheduled an appointment later that week. I also told them I was displeased with me waiting them. I then called again to ask what type of tear film is messed up in my eye and they told me that they would call me back. The supervisor called me back and told me that I need to go see a different doctor for a 2nd opinion. Another words, now they are refusing services. Seems the doctor can't really handle a challenge. He graduated from Yale, but can't handle a severe challenging case and if someone sticks up for them self and states an issue, they don't want any part with that. To me they are way over staffed with little concerned doctors at all to handle the situation. Like most businesses, especially eye doctors, the $$$$ comes first and then the patients/customers. If anyone has issues with these wannabe doctors and have any medical issues, report them to the medical board. They are their bosses.