- Report: #806076
Report - Rebuttal - Arbitrate
Complaint Review: Sudden Link Communications
Sudden Link Communications6710 Hartford Ave. Lubbock, Texas United States of America
Sudden Link Communications SuddenLink NO CUSTOMER SERVICE, NO COMPASSION, JUST PAY YOUR BILL! Lubbock, Texas
*UPDATE Employee: Suddenlink Help
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Now the latest on the last two service calls is sorry sir we sent the wrong tech out he didnt have a bucket truck to work on the pole lines. So here I sit a month without service still!!! I asked "Customer Service" for a credit they gave me a ten dollar credit on my account and stated that anymore of a credit will have to come from the main office and she would forward this issue to them so I should recieve a call in the next couple days. Well 2 weeks later still no calls, still hit and miss service and my new bill is here.I would not recommend this company for any reason.
I will be forwarding this matter to local media outlets and seeking a lawyer at this point.
This report was posted on Ripoff Report on 12/07/2011 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sudden-Link-Communications/Lubbock-Texas-79413/Sudden-Link-Communications-SuddenLink-NO-CUSTOMER-SERVICE-NO-COMPASSION-JUST-PAY-YOUR-BI-806076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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