- Report: #420399
Report - Rebuttal - Arbitrate
Complaint Review: Suddenlink Communications
Suddenlink Communications3015 Sse Loop 323 Tyler, Texas U.S.A.
Suddenlink Communications Under investigation by Texas Attorney General for fraudulent billing Tyler Texas
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2.)Suddenlink has repeatedly charged me for a modem which I have never even had and the company refuses to credit the amount to my bill. At one point I was told that the charge had been removed only to have the bills remain the same, other than decreasing slightly when I had finally supposedly finished paying the installation charge.
3.)Suddenlink demands payment in full more frequently than every thirty and have made repeated harassing telephone calls to my home before the due date to demand payment.
4.)When I spoke with "Andrew" on or about 1-9-09 and asked that the charge for the modem which I don't have be removed from my account and told him I wanted to unsubscribe from the company's monthly magazine, he refused to do either or to put me in touch with anyone who would.
This report was posted on Ripoff Report on 02/04/2009 11:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suddenlink-Communications/Tyler-Texas-75701/Suddenlink-Communications-Under-investigation-by-Texas-Attorney-General-for-fraudulent-bil-420399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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