- Report: #299667
Report - Rebuttal - Arbitrate
Complaint Review: Suddenlink
Suddenlinksuddenlink.com Ozark, Missouri U.S.A.
Suddenlink - Cebridge - Cequel Communications Fraudulent money back guarantee for new customers. Horrible service. Lies, lies, lies. Ozark Missouri
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Answer: EVERYTHING!... In the three weeks of "service" there were only 3 days with an internet connection. The TV reception was reminiscent of something you would get back in the 70's. The disc they dropped off to download the modem had a major crack running the entire length.
Upon cancellation I was promised a full refund even though the installation charge is normally not included. That was back on 9/19/07. Today is 1/13/08 and I am still waiting for the $118.
I have filed complaints with the county prosecutor, the state attorney general, the FCC and just recently the FTC. Nothing has been done yet to force them to honor their advertising. Apparently they must be heavy contributors to a certain political party. (by George, I think you've got it)
This report was posted on Ripoff Report on 01/13/2008 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suddenlink/Ozark-Missouri-65721/Suddenlink-Cebridge-Cequel-Communications-Fraudulent-money-back-guarantee-for-new-cust-299667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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