• Report: #421023

Complaint Review: Suddenvalues.com

  • Submitted: Fri, February 06, 2009
  • Updated: Sat, September 25, 2010

  • Reported By:Mission Texas
Suddenvalues.com
Www.suddenvalues.com Nationwide U.S.A.

Suddenvalues.com - US Online.com business opportunity pitfalls Wenatchee Washington

*General Comment: Lies, lies and d**n Lies.

*Author of original report: burned dealer

*General Comment: Lies, lies and d**n Lies.

*UPDATE EX-employee responds: Sudden Values

*Author of original report: proceed with caution

*UPDATE Employee: Following the Plan

*Consumer Comment: Follow up to your comments

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I wish I had dug deeper before getting involved with the suddenvalues.com AKA US Online.com dealer business opportunity and now out a substantial investment which is under review with the Fruad Dept of my local bank. Lesson learned!

Unlike a franchise, as a business opp the company can make whatever earnings and expense claims without much violation of the law; whereas, a franchise typically cannot make earnings claims.

Many of the dealers as with many large organizations are of course biased but once one further drills down the opportunity, it does appear that only a handful are making the money as indicated in their earnings claims.

If you are a sales superstar that can effectively network at low cost or pound the pavement making cold calls, then you may succeed. But expenses can run much higher than listed in their pro forma and the revenue stream is far from accurate in most cases.

Bottom line, the rosy picture painted by their aggressive recruiting department is far from reality for most entrants to the business in my opinion.

If you wish to get involved, you have to belly up to the bar, there are no "discovery days."

My advice, rather than listen to their recruiting dept or overzealous dealers, ask them for the contact names of their so-called "abandoned" territories for a more balanced look at the opportunity. If you proceed, do so with caution!

Steve
Mission, Texas
U.S.A.

This report was posted on Ripoff Report on 02/06/2009 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Suddenvaluescom/nationwide/Suddenvaluescom-US-Onlinecom-business-opportunity-pitfalls-Wenatchee-Washington-421023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Suddenvalues.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Lies, lies and d**n Lies.

AUTHOR: Mac from Durango CO - (USA)

Lies, lies and more lies. How can you tell when someone connected with U.S. Online Corp. is lying? Their lips are moving.

It takes only a minute to log on to www.suddenvalues.com and begin looking up the abandoned sites. Try Parker CO. Try Colorado Springs. What is an orphan site or an abandoned site. It is proof that someone paid U.S. Online for the rights to work in an exclusive territory and most likely paid for and completed the training and went to work to achieve success. Why would a territory be abandoned? Because either the individual who paid for their "office" as some connected with SuddenValues like to call it and paid for their training to work in their exclusive territory struggled and failed or the other possibility is that Steve Klock the CEO of U.S. Online and SuddenValues.com rescinded the "dealers" rights to continue working with Suddenvalues and took the Keys to Success away from the dealer. This happened in my case on September 20th of this year and I was one of the more successful new dealers in the U.S.

So what I am lead to believe is that inorder to generate cash flow, Steve Klock and the recruiters at SuddenValues churn "dealers". I am not sure churn is the appropriate term but I think this shoe fits how U.S. Online aka SuddenValues does business. It poses as a franchise ( sells you rights to a territory, establishes all the trade dress required to participate in the program and charges a fixed minimum monthly fee of $500 a month to continue participation with SuddenValues.com ) I think by definition the business opportunity that U.S. Online offers is a franchise. I also believe that what is done in fact whether by intention or not is an illegal "Pyramid Scheme". The definition of a Pyramid Scheme included the proposition that the company representing a "legitimate business opportunity" is earning a major portion of its income from recruiting and by charging a training fee. The reason why many companies do not use the franchise model on a national scale is that it is very complicated and costly to complete the legal requirements to registar as a franchise in each state.

In December of 2009 Steve Klock and his staff created a new dealer agreement. By the terms of this agreement everyone in the current dealer network would not qualify as meeting the quotas required by the terms of the contract yet, Mr. Klock uses the quota requirement as valid reason to terminate anyone he wishes to terminate. I have evidence in the form of an monthly email that Mr. Klock sends to every current dealer that shows how many people achieve the required quotas. Because these are his facts I do not wish to reveal number but let's just say than 99% of the dealers fail to sign 5 new advertising clients to an annual agreement. ( Renewals do not count in order to fill the terms of the contract requiring 5 new accounts per month.) Now ask yourself this question: if you are an independent contractor as opposed to being an employee of SuddenValues.com are you bound by quotas? Yes all new dealers since December 2009 signed a contract that indicated the quota requirement but we were all told by recruitiers that those quotas were only included in the contract as a way to get rid of someone who is under-performing.


Respond to this report!
What's this?

#2 Author of original report

burned dealer

AUTHOR: Steve - (U.S.A.)

Respond to this report!
What's this?

#3 General Comment

Lies, lies and d**n Lies.

AUTHOR: Mac from Durango CO - (USA)

Lies, lies and more lies. How can you tell when someone connected with U.S. Online Corp. is lying? Their lips are moving.

It takes only a minute to log on to www.suddenvalues.com and begin looking up the abandoned sites. Try Parker CO. Try Colorado Springs. What is an orphan site or an abandoned site. It is proof that someone paid U.S. Online for the rights to work in an exclusive territory and most likely paid for and completed the training and went to work to achieve success. Why would a territory be abandoned? Because either the individual who paid for their "office" as some connected with SuddenValues like to call it and paid for their training to work in their exclusive territory struggled and failed or the other possibility is that Steve Klock the CEO of U.S. Online and SuddenValues.com rescinded the "dealers" rights to continue working with Suddenvalues and took the Keys to Success away from the dealer. This happened in my case on September 20th of this year and I was one of the more successful new dealers in the U.S.

So what I am lead to believe is that inorder to generate cash flow, Steve Klock and the recruiters at SuddenValues churn "dealers". I am not sure churn is the appropriate term but I think this shoe fits how U.S. Online aka SuddenValues does business. It poses as a franchise ( sells you rights to a territory, establishes all the trade dress required to participate in the program and charges a fixed minimum monthly fee of $500 a month to continue participation with SuddenValues.com ) I think by definition the business opportunity that U.S. Online offers is a franchise. I also believe that what is done in fact whether by intention or not is an illegal "Pyramid Scheme". The definition of a Pyramid Scheme included the proposition that the company representing a "legitimate business opportunity" is earning a major portion of its income from recruiting and by charging a training fee. The reason why many companies do not use the franchise model on a national scale is that it is very complicated and costly to complete the legal requirements to registar as a franchise in each state.

In December of 2009 Steve Klock and his staff created a new dealer agreement. By the terms of this agreement everyone in the current dealer network would not qualify as meeting the quotas required by the terms of the contract yet, Mr. Klock uses the quota requirement as valid reason to terminate anyone he wishes to terminate. I have evidence in the form of an monthly email that Mr. Klock sends to every current dealer that shows how many people achieve the required quotas. Because these are his facts I do not wish to reveal number but let's just say than 99% of the dealers fail to sign 5 new advertising clients to an annual agreement. ( Renewals do not count in order to fill the terms of the contract requiring 5 new accounts per month.) Now ask yourself this question: if you are an independent contractor as opposed to being an employee of SuddenValues.com are you bound by quotas? Yes all new dealers since December 2009 signed a contract that indicated the quota requirement but we were all told by recruitiers that those quotas were only included in the contract as a way to get rid of someone who is under-performing.


Respond to this report!
What's this?

#4 UPDATE EX-employee responds

Sudden Values

AUTHOR: anonymous - (United States of America)

Well to make it short and sweet here is my suggestion.

If you are in marketing or have a degree, good at cold calling, being rejected then this might work for you. There are many other programs out there that we had to compete with like Fish Bowl and Constant Contact.

With the economy the way it is business owners are looking twice at  where they spend their money.

It takes alot of leg work and ambition to succeed. If I had  know I need more knowledge in the marketing end I would have passed on this.

Their training was great and I learned alot from that but I just couldn't make it work out.

You as the owner of your territory did your own e-mail programs. The company would do them for you for a price.

I feel they should have a ride along program to see it first hand that it is hard. The rewards will be good if you can wait out the economy.

For me it was the fear of colding calling and rejection that did me in.

Respond to this report!
What's this?

#5 Author of original report

proceed with caution

AUTHOR: Steve - (U.S.A.)

In response to Chuck, the company does not publish the names of the so-called "abandoned markets" so we can only assume that those that lost money simply left the market without reporting to this website.

Some markets are doing well. You can determine that by the listing of clients listed per market. Others seem to be performing dismally. I decided to abandon ship before getting to deep into the doo doo
Respond to this report!
What's this?

#6 UPDATE Employee

Following the Plan

AUTHOR: Chuck - (U.S.A.)

In regards to Steve's comments about SuddenValues' dealer opportunity being less than advertised, I find it interesting that out of 225 territories (growing to 400 soon) that you'll find SuddenValues, that there is not one other such "rip-off" report or scam reference on this website!

Could this be the same "Steve" that wanted to sell SuddenValues using his own methods, rather than following the proven plan used by those successful dealers?

I'm a dealer for SuddenValues also and can say without hesitation that the SuddenValues opportunity is a good one for those who can prospect and work the plan. Yes, it helps to have a marketing background. Yes, it helps to realize that success is DIRECTLY tied to individual efforts.

The support is outstanding from corporate and the development of new tools and technical advances will only make this opportunity stronger as the company continues to grow.
Respond to this report!
What's this?

#7 Consumer Comment

Follow up to your comments

AUTHOR: Otis - (U.S.A.)

How long were you selling Sudden values.com? Did you go to their training class? Any other feedback would be most appreciated.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X