- Report: #858451
Report - Rebuttal - Arbitrate
Complaint Review: Sugar Chest Antique Mall
Sugar Chest Antique Mall960 North Federal Highway Pompano Beach, Florida United States of America
Sugar Chest Antique Mall "Ray" (odious little man who works there) Watch out for ripoffs in here! Pompano Beach, Florida
*Consumer Comment: collector
*Author of original report: The webpages where this EXACT item is sold
I called them to arrange return of the item and got a nasty response from a rude little man who identified himself as Ray. He looked up the item and refused to accept it back on the condition that it is not an antique nor a collectible because it said on its tag SEA HORSE and did not include the words antique or collectible. So they will gladly rip you off and turn it back around at you! Some way to run a supposed ANTIQUE MALL!
I have left word on another Sugar Chest employees voicemail for a manager or owner to call me about this. I am also planning on doing a charge-back with my credit card company if they do not graciously accept my return OR reduce the price to what the item costs on the internet.
There are a lot of nice items here though, so I would advise shoppers to (1) ALWAYS USE A CREDIT CARD HERE so you can do a chargeback in case you find you are ripped off as I had been and (2) BEFORE YOU BUY SOMETHING IN HERE, CHECK ON THE INTERNET so you do not find yourself stuck paying 3x the cost for a mass-produced, non-antique, non-collectible that they dont want to accept a return on like I did!
Here is where I found an identical one on the internet: http://www.uniqueboxshop.com/enamel10.html
Cost on internet = $22.91
Cost at Sugar Chest "Antique" Mall = $71.55 (includes tax)
This report was posted on Ripoff Report on 03/23/2012 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sugar-Chest-Antique-Mall/Pompano-Beach-Florida-33062/Sugar-Chest-Antique-Mall-Ray-odious-little-man-who-works-there-Watch-out-for-ripoffs-i-858451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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