• Report: #198310

Complaint Review: Sullivan Centre

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  • Submitted: Mon, June 26, 2006
  • Updated: Fri, February 24, 2012

  • Reported By:lewis center Ohio
Sullivan Centre
7706 Olentangy River Road Columbus, Ohio U.S.A.

Sullivan Centre ripoff billed for services never received placed on credit report Columbus Ohio

*Consumer Comment: Shameful Sullivan Center is built on lies and incompetent Drs.

*Consumer Comment: If the OP did not ever schedule the procedure

*UPDATE Employee: Unfounded report

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Sullivan Centre charged me for services (liposuction) that was never received. I never confirmed/scheduled an appointment with them. I was out of the country and they charged me for the services regardless. They will not remove the charges unless I pay some portion of the services which they confirm I never received. They are a total ripoff!

Jeanetta
Lewis Center, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/26/2006 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sullivan-Centre/Columbus-Ohio-43235/Sullivan-Centre-ripoff-billed-for-services-never-received-placed-on-credit-report-Columbus-198310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Shameful Sullivan Center is built on lies and incompetent Drs.

AUTHOR: lilme - (United States of America)

Why everytime the Sullivan Center writes a review on here they say nothing useful or do anything to really even establish their innocence? They do not provide services as promised. They charge 100$ just for your consult which they promise to take off or your procedure price if you do have anything done. Just DON'T do it! Also, I refused to give my insurance info and said I did not have the card on the day I went since I was paying out of pocket anyways. Sometimes if you go to an er or dr after any elective procedure done for cosmetic purposes only and have some emergency or reaction, fyi, your insurance may not cover it if its been reported to them as such. Just an fyi for anyone who may not have known that.
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#2 Consumer Comment

If the OP did not ever schedule the procedure

AUTHOR: Laurie - (U.S.A.)

there is nothing to bill.

I fully understand your cancellation policy and the need for it


However you cannot charge for a procedure that was never scheduled in the first place. That is illegal
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#3 UPDATE Employee

Unfounded report

AUTHOR: Kelly Jo - (U.S.A.)

The Sullivan Centre has had a cancellation/rescheduling policy since opening in 1996. The policy is printed very clearly on the cost analysis document that each patient reviews and signs prior to scheduling surgery. A staff member explains this policy and the patient signs the document confirming they are aware of the strict policy. This policy works very well for us as it allows the patient to contemplate the financial commitment to the surgery. Our anesthesiologists are contracted through a group that also supplies anesthesia to a local hospital. When surgical procedures are cancelled it also impacts the hospital staffing. For the past 10 years, I have been responsible for surgical scheduling at The Sullivan Centre. I have never enforced the cancellation/rescheduling policy without fully exploring all options on a case-by-case basis. The Sullivan Centre is a respected Plastic and Reconstructive Surgical facility. To make the claim that the Centre is a rip-off is to imply that we do not offer value for services. This claim is highly untrue. We take surgical procedures very seriously, as should anyone considering any type of elective surgery.
Sincerely,
Tracey Conforti
Patient Coordinator
Sullivan Centre
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