- Report: #985754
Report - Rebuttal - Arbitrate
Complaint Review: Summersid Horse Transport
Summersid Horse TransportPO Box 3055, Cuyahoga Falls, Ohio Cuyahoga, Ohio United States of America
Summersid Horse Transport Ryan Hooper Horse transport uship Cuyahoga, Ohio
I was suspicious of this but said, "OK." I contacted the shipper, Ryan Hooper, and my first surprise was that 'Ryan' is a woman. I assumed that this was Ryan's wife, but in fact 'Ryan' is the sole propietor of this company.
Ryan assured me that she ships horses all over, all the time and would be able to move my horse between 12/21 and 12/23. I thought this was awful fast, but if two people were moving the horse, it wasn't undoable, so I sent her $350 in addition to the $384 deposit that uShip wanted.
As soon as 'Ryan' got the money, she started telling myself and the person who has my horse right now that she could make the trip in one day, that she has a Ford F150, that she plans to go alone and that she has a bumper pull slant trailer. This is COMPLETELY inadequate to move a horse this far. 'Ryan' started changing her story, couldn't provide any references even though she claimed to be in business for six years, and came up with other strange statements, so that I didn't feel comfortable moving the horse, and I cancelled.
This is when Ryan claims that a cancellation on Wednesday for a shipment on Friday isn't 24 hours notice, and she won't refund the money I paid her. I then researched SummerSid Horse Transport on uShip and this isn't her first rodeo, she has 9 cancellation out of 10 shipping bids this year. Ryan clearly does this for some extra money and, according to her feedback, never shows up to ship the horse.
This report was posted on Ripoff Report on 12/21/2012 10:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Summersid-Horse-Transport/Cuyahoga-Ohio-44223/Summersid-Horse-Transport-Ryan-Hooper-Horse-transport-uship-Cuyahoga-Ohio-985754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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