- Report: #772613
Report - Rebuttal - Arbitrate
Complaint Review: Summerstone Nursery
Summerstone NurseryInternet United States of America
Summerstone Nursery Autumn Ridge Nursery, USA Seed SCAM ARTIST COMPANY CITED BY STATE GOVERNMENT for ripping off consumers like me! Internet
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Summerstone Nursery sent me completely dead "bareroot" roses that were actually completely dead - not dormant - and never sprouted a single leaf bud. I am an experienced rose gardener and grew 5 bareroot roses purchased from a big bin in Menard's right beside these "dead sticks" that they sent me and those 5 are all thriving and 4 feet tall. The 3 I purchased from Summerstone Nursery are the same dead sticks I put in the ground the day they arrived. To add insult to injury, this company assured me they would grow when I called with my concerns about the appearance of the "sticks" they sent me after the package arrived. Now that they have kept my money - they do not respond to voice mails and do not respond to emails. Beware!! I should have done more research before ordering - as it would have been abundantly clear based on the experiences of others.
After doing some research, I learned that Summerstone Nursery has a government action against them for advertising live plants and selling people dead plants that do not grow. There is a way to file a claim against them. Check out this website at the Better Business Bureau in Nashville for information about filing a claim with their state consumer protection agency. They were fined $30,000 to provide restitution to consumers who have been ripped off.
This report was posted on Ripoff Report on 09/03/2011 03:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Summerstone-Nursery/internet/Summerstone-Nursery-Autumn-Ridge-Nursery-USA-Seed-SCAM-ARTIST-COMPANY-CITED-BY-STATE-GOV-772613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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