- Report: #886379
Report - Rebuttal - Arbitrate
Complaint Review: Summit Merchant Solutions
Summit Merchant SolutionsInternet United States of America
Summit Merchant Solutions Certified payment processing scam, fraud, payment processing, merchant fraud, Internet, Internet
*UPDATE Employee ..inside information: they will rob you blind
*Consumer Suggestion: How to retrieve pay/paystub
*Author of original report: Sacrifices vs Lies
*UPDATE Employee: Summit Merchant Solutions
*UPDATE Employee: Summit Merchant Solutions
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After sending multiple emails to HR, and Jon Hur, and Ron about a breakdown of what I need to be paid for, the training pay comes into play. Ron calls me and tells me that he all of a sudden doesnt know why I was told I would be paid for training. I am furious! I messed up by not getting it in writing, so I had no proof. Their recruiters make a commission, so I guess they tell you whatever it is you need to hear to get you on the team. I have been working for over 15 years, and have always been paid for training, and would not work if I didnt. After several emails, and calls to HR, and complaints I am told that I definitely would not be paid for training. Then to top it off, I finally (after 4 weeks) get a commission statement from Jon Hur, saying I will be paid 175$ (200-25$) for my commission on the first sale ( it was supposed to be 250$). The statement said It may not reflect the actual. When I received the payment, it was exactly (175$ -taxes). Also, I have never received a ay stub with the tax reduction.
I write more emails explaining what I should be receiving. I then contacted the United States department of Labor and the Texas Wages Commission. Texas payday law that states if a worker on commission does training or works time outside of normal duty hours then they are to be compensated 7.25 per hour, at least. I told Ron, and Hr this information and when denied again I became emotional with Ron, and told him I would report the company. Finally, the needle on the haystack, I get told that my second sale , made over a month ago, has cancelled. Now, I wouldnt be paid 300$.
In all my experience I have never worked for a more Unethical, Unprofessional, and Pain in the a*s company in my life. CPP, Summit, Trans tech, whoever they are should be put out of business, or bought by a company who will do the merchants justice. This company doesnt keep promises made to employees, lacks ethics within its operations, and will do anything to many a penny. The team leaders take desperate workers and use them any chance they could get. Its sad, and wrong. Even if the promised me a million dollars I would not work for them, because I will not sell hard working small to medium businesses a service that will not keep to its word or contract.
I have set up an email for anyone else who has problem with this company. If we join together we can finally put them in the light. Remember strength is in numbers, its not what you know its what you can prove. So, Merchants, former employes , lets combine forces and bring them to justice.
They claim to have wonderful rate because of the Durbin amendment. They also claim to pay well. Through the window they are perfect, but inside they fail to meet deadlines, lie about promises, and overcharge merchants.
BBB business rating D
( remember they keep changing their name, and they are not Certified Payments)
if you have had a similar experience write to (((REDACTED)))@yahoo.com
This report was posted on Ripoff Report on 05/22/2012 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Summit-Merchant-Solutions/internet/Summit-Merchant-Solutions-Certified-payment-processing-scam-fraud-payment-processing-me-886379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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