- Report: #770481
Report - Rebuttal - Arbitrate
Complaint Review: Summit Van Lines Ft Lauderdale,Fl
Summit Van Lines Ft Lauderdale,Fl980 NW 10th Ave, Ft.Lauderdale, Florida United States of America
Summit Van Lines Ft Lauderdale,Fl US Movers Van Lines Summit Van Lines Rips of Disabled Elderly People Breaking and losing valuables, then sends to CSI Insurance to give fake payout for damages. Ft.Lauderdale, Florida
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The movers lost vacuum cleaners, a step stool, and a ceiling fan which we told them the day of the delivery and the unpackers left things unassembled As we went through our belongings we saw the damages of caning in chairs, tape stuck on furniture, computer parts in pieces and unusable, picture frames broken, fiesta ware broken, sculptures and mirrors chipped and linenes and rugs ruined by some oily black goo. I called Summit to speak with a supervisor or the President of the company to no avail. I wrote a detailed letter including photos, citing damages and was reassured that we would be compensated. Then we had to refile a claim with their claims department and ended up getting an offer after months of reviewing our claim of less than $400.00.!
They have offerred us no avenue of recourse and we have no way of repairing let alone replacing the damages and the losses. This move has really affected both my and my husbands health. We paid a small fortune to a company for carefully packing, storing, moving and carefully unpacking and reassembling our belongings,and all we got was the move. Summit Van Lines did not perform services they were paid for and then used that non-performance to justify their unwillingness to be responsible their lack of living up to their contractual responsibilities. The people at Summit Van Lines should be ashamed of themselves and the way they rip off their customers.
This report was posted on Ripoff Report on 08/29/2011 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Summit-Van-Lines-Ft-LauderdaleFl/FtLauderdale-Florida-33311/Summit-Van-Lines-Ft-LauderdaleFl-US-Movers-Van-Lines-Summit-Van-Lines-Rips-of-Disabled-El-770481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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