• Report: #979458

Complaint Review: Sun Country Airline

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, December 08, 2012
  • Updated: Sun, December 09, 2012

  • Reported By: Mister Splliery — California USA
Sun Country Airline
1300 Mendota Heights Road, Mendota Heights, MN 551 Mendota Heights, Minnesota United States of America

Sun Country Airline Manipulative, deceptive, scam artist Mendota Heights, Minnesota

*REBUTTAL Owner of company: Sun Country Airlines response

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I signed up the website via Onetravel.com. My biggest gripe is that they do not inform me that I need to pay extra for baggage. I am very unhappy about it because I paid 50 dollars each bag without being notified for it.  In addition to this, they did a horrid job of providing any kind of accommodation for people with hearing losses. Thus, I feel that they violated DOT's disability rule. 14 CFR 382. Miss Karen Erazo refused to listen to my complaint and concern.

This report was posted on Ripoff Report on 12/08/2012 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sun-Country-Airline/Mendota-Heights-Minnesota-55120/Sun-Country-Airline-Manipulative-deceptive-scam-artist-Mendota-Heights-Minnesota-979458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Sun Country Airline

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Sun Country Airlines response

AUTHOR: John Fredericksen - (United States of America)

The Onetravel.com website provides a clearly denoted link to all airline baggage fee policies, including Sun Country Airlines. This customer apparently did not notice that link. Sun Country Airlines always operates in strict compliance with all government rules regarding passengers with disabilities, including hearing disabilities.

John Fredericksen

General Counsel

Sun Country Airlines

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory