- Report: #150458
Report - Rebuttal - Arbitrate
Complaint Review: Sun Country Travel
Sun Country Travel2229 Ave. J, Suite 105 Arlington, Texas U.S.A.
Sun Country Travel Ripoff Horizon Arlington Texas
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Promises included : the lowest price on hotel accommodation and Flights. After checking rates on the internet at public sites, I called Grand Getaways (Grand Getaways membership is what the $4500 paid for.) I asked for rates on the planned trip. After receiving quotes, I mentioned the lower rate on the internet. I was told that if I gave them my credit card that they would handle the transaction for me with the internet site I found.
Excuse me, why did I need the extra step of handing my credit card to a third party to book a reservation I found on the internet? I find the lower rate on the internet, GrandGetaways do not better the rates found on the internet, never have, not once! I called Bill Cathey to communicate the broken promise of 'lowest rates gauranteed.' He had the audacity to say: 'they would book the trip you found on the internet.' 'That way they are giving you the lowest price, aren't they?' What a ripoff! I have not found a single benefit from this membership. Instead, if I got my money back, I might be able to afford a trip. Sun Country Travel lied about low priced cruises and much more. I find lower priced cruises advertized every day in the newspaper compared to the rates I gained from GrandGetaways. If there is any one out there who knows of how to get the thieves who owned Sun Country to pay back the money they stole, I would love to hear about it.
This report was posted on Ripoff Report on 07/19/2005 06:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sun-Country-Travel/Arlington-Texas-76006/Sun-Country-Travel-Ripoff-Horizon-Arlington-Texas-150458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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