• Report: #1010980

Complaint Review: SunTrust Merchant Services

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  • Submitted: Fri, February 08, 2013
  • Updated: Thu, May 08, 2014

  • Reported By: Business in Lynchburg va — Lynchburg Virginia United States of America
SunTrust Merchant Services
Internet USA

SunTrust Merchant Services SunTrust Merchant Services Poor Customer Service Internet

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My 3 year contract is up in 2 days - If I cancel early or late it is a $500 fee when calling onto to try to get a fax number to fax our cancellation notice the customer service person would not give me the number when I asked for a supervisor she gave me a incorrect fax number.  Poor Business!!!  Of course its in the fine print is where the $500 fee is disclosed ... dirty business!!!


This report was posted on Ripoff Report on 02/08/2013 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/SunTrust-Merchant-Services/internet/SunTrust-Merchant-Services-SunTrust-Merchant-Services-Poor-Customer-Service-Internet-1010980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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