- Report: #4580
Report - Rebuttal - Arbitrate
Complaint Review: Sundail
Sundial's Cell Phone Rip-Off
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But that is when a new nightmare began. Sundail was nice enough to put a return Fed X shipping form in with the phone. I can only imagine they get a ton of returns. I returned the phone on the shipper they gave me and I even put in a letter telling who I was and why I was returning the phone, this is where it gets interesting. Over Two weeks later I get and email asking for the tracking # that I returned the phone on.
When I ask why they need that since they gave the form they should have some record of it. Sundail told me that without the Tracking # I couldn't get me refund. I lost it!!! It has been over six weeks now and I don't have the phone and I can't even get my money back. I suggest to anyone who would consider buying a phone from Sundial to run don't walk the other way.
This report was posted on Ripoff Report on 03/01/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sundail/nationwide/Sundials-Cell-Phone-Rip-Off-4580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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