- Report: #471941
Report - Rebuttal - Arbitrate
Complaint Review: Sunny Sports
Sunny Sports12851 Reservoir Str Chino, California U.S.A.
Sunny Sports, ScooterDepot.us Purchased a 2009 Scooter in red or black, received 2008 pink scooter. Nightmare Customer Service. Chino California
*Consumer Comment: No, you DON'T know better
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They told me that its a 2009 but its manufactured in 2008, garbage!! I know better, its a 2008. I contacted my credit card company and gave them one last chance to make it right, now they are offering me either black or silver, but he can't say for sure if its a 2009 or 2008. I even offered them to give me a $ 200.00 discount and I will walk away, again, please hold, than we will call you back. They told me for a week straight that they would call me back and I never heard back from them.
What a nightmare. Not only did I get the wrong color, I also got the wrong year. NEVER EVER EVER buy from them. Their customer service is a nightmare seriously.
I am so ready to throw the towel in, the scooter was a gift to our child. I am extremly upset about the whole situation and feel terrible helpless. If I don't hear from them today I will just have to end up disputing it with my credit card, because obviously nobody else seems to care.
So my advice.. BUY SOMEWHERE ELSE!!!
Las Cruces, New Mexico
This report was posted on Ripoff Report on 07/21/2009 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sunny-Sports/Chino-California-91710/Sunny-Sports-ScooterDepotus-Purchased-a-2009-Scooter-in-red-or-black-received-2008-pink-471941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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