- Report: #707333
Report - Rebuttal - Arbitrate
Complaint Review: Sunpass Operations Boca Raton, FL
Sunpass Operations Boca Raton, FL7941 Glades Rd Internet, Florida United States of America
Sunpass Operations Boca Raton, Florida Ludicrous Billing/Payment Procedures Internet, Florida
*Consumer Comment: Here is your problem...
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
(that was my only option). I had a 10-minute wait (high call volume--right!!)To make matters worse, I was even more confused after talking to the rude receiver on the other end. She was not helpful and did not explain my options. She indicated that I could not pay online, if I used another credit card beside the original one. She also stated that my account was closed and I could no longer access my account online. I then received another notice today stated that I was deliquent (note the total is $5.11)and that the account could be turned over to a collections agency. My only option is to call their unhelpful center again or send in a check. The whole procedure is ludicrous!! A customer should be able to access his/her account ANYTIME, especially is he/she is attempting to pay a bill online. I guess there's a real problem with power/control issues. I think the Sunpass system needs to be psychoanalyzed!
This report was posted on Ripoff Report on 03/17/2011 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sunpass-Operations-Boca-Raton-FL/Internet-Florida-33434/Sunpass-Operations-Boca-Raton-Florida-Ludicrous-BillingPayment-Procedures-Internet-Flo-707333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.