- Report: #1170719
Report - Rebuttal - Arbitrate
Complaint Review: Sunseal spas
Sunseal spasInternet USA
Sunseal spas Paul EnglandMark kirry Sold me a spa and sent wrong colour, knowing id sign for it before I could open it all up Internet
*Author of original report: Case resolved by company
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I used google to find a spa on the internet and came across spas direct , a web site came up and I tried to use paypal to pay for it, sfyer trying several times I decided to ring up, spoke to mark kirry regarding the spa and he took my deposit over the phone then made me wait 4 weeks, making excuses the delivery company hadn't got thing ready there end to forward the spa to me
finally 5 weeks later the spa arrived and it was so packed up I couldn't open it up that day, next day I opened the spa packaging only to find it was silver inside and not blue like is ordered over the phone
Didn't have a leg to stand on because there was no paper trace
I rang up immediately to complain and he said it was the only one available but close to the colour blue so they thought they would send it anyway
Just been happy to have a spa finally at my house I settled for a small compensation of 2 spare filters, which I have been waiting now over 3 months to receive
10 text messages later , 4 emails and still nothing , the excuses are rediculas
I finally demanded they honour there word over a week ago now and I've heard nothing back from Paul England or mark kirry
It's like they don't exist anymore
I'm so angry they knew exactly what they were doing and I'm another statistic for them, there nothing but common thiefs
This report was posted on Ripoff Report on 08/19/2014 07:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sunseal-spas/internet/Sunseal-spas-Paul-EnglandMark-kirry-Sold-me-a-spa-and-sent-wrong-colour-knowing-id-sign-1170719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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