- Report: #1029165
Complaint Review: Sunset Group, Resort Management International, Sunset Hotel, Sunset Lagoon, Sunset Fisherman
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Sunset Group, Resort Management International, Sunset Hotel, Sunset Lagoon, Sunset Fisherman sunsethotels.net
Nationwide U.S.A. |
|
Sunset Group, Resort Management International, Sunset Hotel, Sunset Lagoon, Sunset Fisherman They never return voicemails or emails. Very RUDE AND UNPROFESSIONAL!!! Cancun Internet
*Consumer Comment: customer service at royal sunset
*Consumer Comment: customer service at royal sunset
*Consumer Comment: customer service at royal sunset
*Consumer Comment: customer service at royal sunset
*Consumer Comment: Customer Service
*UPDATE Employee: We are in the process of working with both owners of membership.
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I purchased the membership with a friend back in MAY of 2008. After paying $1800 for a down payment and all monthly bills i have decided top end my membership because my hours were cut at work and also doing my grad school internship. I have REPEATEDLY called and emailed asking for my membership to be cancelled.
A representative explained that i would not receive any money back. Ofocurse i would have hoped i'd be reembursed but at this point i just want to stop having to pay them and be done with them, whiel keeping my credit in tact. She told me that i would know the answer in two weeks tops.
WELL, it has been over a month and a half, no reply from ANYONE! I constantly leave voicemails on the voicemail only line and send emails atleast 3xs a week (which i have saved)!! Absolutely ridiculous!!! I was told that in order to keep my credit intact i woudl have to continue to make my monthly payments until a decision is made. THIS IS WHY THEY WONT GIVE ME AN ANSWER!!! They want to continue taking my money.
i have worked very hard to get my credit in good standing and to know that this may effect it is just unfair. Also, the fact that they only have a toll free 1800 number for reservations but not for any customer service/complaints proves they are a rip off.
DONT PURCAHSE ANYTHING FROM THIS ESTABLISHMENT!!!
Carmela
Cambridge, Massachusetts
U.S.A.
A representative explained that i would not receive any money back. Ofocurse i would have hoped i'd be reembursed but at this point i just want to stop having to pay them and be done with them, whiel keeping my credit in tact. She told me that i would know the answer in two weeks tops.
WELL, it has been over a month and a half, no reply from ANYONE! I constantly leave voicemails on the voicemail only line and send emails atleast 3xs a week (which i have saved)!! Absolutely ridiculous!!! I was told that in order to keep my credit intact i woudl have to continue to make my monthly payments until a decision is made. THIS IS WHY THEY WONT GIVE ME AN ANSWER!!! They want to continue taking my money.
i have worked very hard to get my credit in good standing and to know that this may effect it is just unfair. Also, the fact that they only have a toll free 1800 number for reservations but not for any customer service/complaints proves they are a rip off.
DONT PURCAHSE ANYTHING FROM THIS ESTABLISHMENT!!!
Carmela
Cambridge, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 11/14/2008 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sunset-Group-Resort-Management-International-Sunset-Hotel-Sunset-Lagoon-Sunset-Fisherman/nationwide/Sunset-Group-Resort-Management-International-Sunset-Hotel-Sunset-Lagoon-Sunset-Fisherm-1029165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
customer service at royal sunset
AUTHOR: Asmah - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
there is a toll free # for customer service issues. I call it whenever i have an issue and always get to speak to someone. are you sure you're calling the right department? I got to speak to many of the reps there since i've been with them for a few years now. they have been good so far.
Respond to this report!
What's this? #2 Consumer Comment
customer service at royal sunset
AUTHOR: Asmah - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
there is a toll free # for customer service issues. I call it whenever i have an issue and always get to speak to someone. are you sure you're calling the right department? I got to speak to many of the reps there since i've been with them for a few years now. they have been good so far.
Respond to this report!
What's this? #3 Consumer Comment
customer service at royal sunset
AUTHOR: Asmah - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
there is a toll free # for customer service issues. I call it whenever i have an issue and always get to speak to someone. are you sure you're calling the right department? I got to speak to many of the reps there since i've been with them for a few years now. they have been good so far.
Respond to this report!
What's this? #4 Consumer Comment
customer service at royal sunset
AUTHOR: Asmah - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
there is a toll free # for customer service issues. I call it whenever i have an issue and always get to speak to someone. are you sure you're calling the right department? I got to speak to many of the reps there since i've been with them for a few years now. they have been good so far.
Respond to this report!
What's this?
I'm really surprised to hear this. Everytime i call them i'm able to speak to someone of power. And i call the 800#. They have been very helpful and understanding.
Respond to this report!
What's this? #6 UPDATE Employee
We are in the process of working with both owners of membership.
AUTHOR: Quality Assurance & Resolution - (Mexico)
SUBMITTED: Tuesday, March 10, 2009
In this case there are two owners involved in this contract in which we have to consider both of there intentions before finalizing the decision to forfeit the already paid amount and cancel the contract. Even though nothing has been finalized we have been in constant contact with the members and are still in the process of working with them.
Respond to this report!
What's this? 
