- Report: #997545
Report - Rebuttal - Arbitrate
Complaint Review: Sunset Group
Sunset GroupBlvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 7750 Internet United States of America
Sunset Group Sunset Royal Pura Vida Lifestyle Rip Off Cancun, Internet
*Consumer Comment: Reply
*UPDATE Employee: Contact Customer Service
*Consumer Comment: Sunset Group Timeshare Complaints
*General Comment: Royal Elite Timeshare Scam
*UPDATE Employee: Member Benefits
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We were promised a "platinum" membership, but on I.C.E. website, we only have a "basic" membership without any possibility of exchanging weeks.
We were promised a cruise in either the Caribbean or Alaska staying in either a window or balcony suite. The actual certificate promises nothing of the sort, and no Alaska.
In summary, we did not receive anything near what we had purchased.
Bottom line: stay away from Sunset group marketing!
This report was posted on Ripoff Report on 01/15/2013 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sunset-Group/internet/Sunset-Group-Sunset-Royal-Pura-Vida-Lifestyle-Rip-Off-Cancun-Internet-997545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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