- Report: #997545
Complaint Review: Sunset Group
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Sunset Group Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 7750
Internet United States of America |
|
Sunset Group Sunset Royal Pura Vida Lifestyle Rip Off Cancun, Internet
*UPDATE Employee: Member Benefits
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
We had purchased "60 weeks" plus 10 weeks. We found out that the contract related only to the 10 weeks, which were only mentioned in passing. All the haggling on the price of between 60 and 90 weeks. Via I.C.E., we found out that the "60 weeks" do not exist anywhere.
We were promised a "platinum" membership, but on I.C.E. website, we only have a "basic" membership without any possibility of exchanging weeks.
We were promised a cruise in either the Caribbean or Alaska staying in either a window or balcony suite. The actual certificate promises nothing of the sort, and no Alaska.
In summary, we did not receive anything near what we had purchased.
Bottom line: stay away from Sunset group marketing!
We were promised a "platinum" membership, but on I.C.E. website, we only have a "basic" membership without any possibility of exchanging weeks.
We were promised a cruise in either the Caribbean or Alaska staying in either a window or balcony suite. The actual certificate promises nothing of the sort, and no Alaska.
In summary, we did not receive anything near what we had purchased.
Bottom line: stay away from Sunset group marketing!
This report was posted on Ripoff Report on 01/15/2013 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sunset-Group/internet/Sunset-Group-Sunset-Royal-Pura-Vida-Lifestyle-Rip-Off-Cancun-Internet-997545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Sunset Group
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE Employee
Member Benefits
AUTHOR: Pura Vida Quality Control - ()
SUBMITTED: Friday, April 05, 2013
We thank you for your post as it gives us an opportunity to not only address your concerns but also to make changes in our procedures so that future clients do not have a similar experience.
Your Pura Vida Lifestyles membership provides one week of accommodations per year for 10 years at a Sunset World resort in Cancun, which is the 10 weeks to which you are referring. These weeks are the main component of your Pura Vida Lifestyles membership. If you go to www.puravidalifestyles.com and enter your membership number, you will be able to view all of your weeks, including your additional Developer weeks, which we believe are the 60 weeks to which you are referring.
As an additional benefit to you, because you have become a Pura Vida Lifestyles member, we have enrolled you in the Ice Platinum Rewards Program for two years. The annual fees for the first two years which are applicable to your membership in the Ice Platinum Rewards Program are paid by Pura Vida Lifestyles. The Ice Platinum Rewards Program is a membership program which provides you with benefits exclusive to members such as: Great Resort Getaway weeks as well as discounts on cruises, airfare, car rental and tours. There is no limit to the number of Great Resort Getaway weeks you may take advantage of while enrolled in the Ice Platinum Rewards Program. The cruise certificate provided to you with your Pura Vida Lifestyles membership is valid for a cruise, however, some restrictions do apply and charges such as port charges are applicable and are determined by the cabin type and destination you choose.
We, as a company, strive to provide exemplary customer care and service and urge you to contact Pura Vida Lifestyles members services for additional information or for answers to any further questions you may have.
Sincerely,
QUALITY CARE
PURA VIDA LIFESTYLES
Your Pura Vida Lifestyles membership provides one week of accommodations per year for 10 years at a Sunset World resort in Cancun, which is the 10 weeks to which you are referring. These weeks are the main component of your Pura Vida Lifestyles membership. If you go to www.puravidalifestyles.com and enter your membership number, you will be able to view all of your weeks, including your additional Developer weeks, which we believe are the 60 weeks to which you are referring.
As an additional benefit to you, because you have become a Pura Vida Lifestyles member, we have enrolled you in the Ice Platinum Rewards Program for two years. The annual fees for the first two years which are applicable to your membership in the Ice Platinum Rewards Program are paid by Pura Vida Lifestyles. The Ice Platinum Rewards Program is a membership program which provides you with benefits exclusive to members such as: Great Resort Getaway weeks as well as discounts on cruises, airfare, car rental and tours. There is no limit to the number of Great Resort Getaway weeks you may take advantage of while enrolled in the Ice Platinum Rewards Program. The cruise certificate provided to you with your Pura Vida Lifestyles membership is valid for a cruise, however, some restrictions do apply and charges such as port charges are applicable and are determined by the cabin type and destination you choose.
We, as a company, strive to provide exemplary customer care and service and urge you to contact Pura Vida Lifestyles members services for additional information or for answers to any further questions you may have.
Sincerely,
QUALITY CARE
PURA VIDA LIFESTYLES
Respond to this report!
What's this? 
