- Report: #240856
Report - Rebuttal - Arbitrate
Complaint Review: Sunstate Rentals, AAA Sunstate, Linda Hennis-Saavedra
Sunstate Rentals, AAA Sunstate, Linda Hennis-Saavedra16908 High Grove Blvd Suite C Clermont, Florida U.S.A.
Sunstate Sunstate Rentals, Linda Hennis-Saavedra Provides false damage reports, lies to owners to keep deposits, charges fees for imaginary damage Ripoff Clermont Florida
*REBUTTAL Owner of company: New Owner
*General Comment: Sunstaterental
*Author of original report: Owner resolved
*Author of original report: Company refuses to furnish proof
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After check-out we received a nasty letter from the villa owner in the UK. The management company said there was damage that we had not caused, and said we had more than the legal occupancy limit staying in the home. At no time did anyone aside from myself and my young children stay in the villa!
The company had entered the home several days into our visit, when it had that "lived in" look and took photographs. Sunstate then sent those to the owner saying that is the condition in which we left the house. This is not so as the items seen in the photographs are now in my home, 10 hours north of the rental villa!
Sunstate even told the owners we left piles of vomit behind!!!
This report was posted on Ripoff Report on 03/26/2007 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sunstate-Rentals-AAA-Sunstate-Linda-Hennis-Saavedra/Clermont-Florida-34714/Sunstate-Sunstate-Rentals-Linda-Hennis-Saavedra-Provides-false-damage-reports-lies-to-ow-240856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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