- Report: #240856
Complaint Review: Sunstate Rentals, AAA Sunstate, Linda Hennis-Saavedra
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| Sunstate Rentals, AAA Sunstate, Linda Hennis-Saavedra 16908 High Grove Blvd Suite C
Clermont, Florida U.S.A. |
|
Sunstate Sunstate Rentals, Linda Hennis-Saavedra Provides false damage reports, lies to owners to keep deposits, charges fees for imaginary damage Ripoff Clermont Florida
*General Comment: Sunstaterental
*Author of original report: Owner resolved
*Author of original report: Company refuses to furnish proof
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After check-out we received a nasty letter from the villa owner in the UK. The management company said there was damage that we had not caused, and said we had more than the legal occupancy limit staying in the home. At no time did anyone aside from myself and my young children stay in the villa!
The company had entered the home several days into our visit, when it had that "lived in" look and took photographs. Sunstate then sent those to the owner saying that is the condition in which we left the house. This is not so as the items seen in the photographs are now in my home, 10 hours north of the rental villa!
Sunstate even told the owners we left piles of vomit behind!!!
Meg
Acworth, Georgia
U.S.A.
This report was posted on Ripoff Report on 03/26/2007 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sunstate-Rentals-AAA-Sunstate-Linda-Hennis-Saavedra/Clermont-Florida-34714/Sunstate-Sunstate-Rentals-Linda-Hennis-Saavedra-Provides-false-damage-reports-lies-to-ow-240856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
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Search Tips#1 General Comment
Sunstaterental
AUTHOR: Karen - (United Kingdom)
SUBMITTED: Saturday, October 27, 2012
#2 Author of original report
Owner resolved
AUTHOR: Meg - (U.S.A.)
SUBMITTED: Tuesday, March 27, 2007
The owner of the home has contacted me, and after I provided proof that the house was not left damaged, she will not be charging above the security deposit.
I asked the owner for proof of the services but she could not provide that, she simply stated in an email what the extra charges were. Included was a travel fee for the management company to travel to the house to clean it, isn't that the JOB of the mgmt company, to travel to the house??
Since the owner has decided not to charge extra I am dropping the entire situation now, though I still would like to see actual, real proof of the damage they are stating.
#3 Author of original report
Company refuses to furnish proof
AUTHOR: Meg - (U.S.A.)
SUBMITTED: Tuesday, March 27, 2007
