- Report: #204394
Complaint Review: Suntasia - Travel Agents Direct
| Suntasia - Travel Agents Direct 8751 Ulmerton Road
Ulmerton, Florida U.S.A. |
|
Suntasia - Travel Agents Direct Prism - Floridaway scam identity fraud pretext calling phone phishing ripoff Ulmerton Florida
*Author of original report: Pooty - You Laid It Out Just As It Happened To Me
*UPDATE EX-employee responds: GOOD FOR YOU POOTY! KEEP BLOWING THE WHISTLE ON THESE CROOKS!
*Consumer Suggestion: I WORKED FOR SUNTASIA CUST SERVICE
*UPDATE EX-employee responds: BREAKING NEWS ON SUNTASIA!!
*UPDATE EX-employee responds: Here's the reason
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
When I got up today 8/3/06 that phone call came back to mind and I didn't feel good about it at all. I have no idea how I got to the rip off.com website, but when I read the lady from New Jersey's letter I knew I needed to try to contact these people and insist that they remove my personal information from their files and tell them not to contact me again. The first number I called was (800) 853-9982. A man named Jerry answered. I told him why I was calling and he insisted that they had no record of my order in their system. I informed him that on 5/17/06, I was the victim of identity theft and was scammed for a large amount of money and if my info was in their system, he had better remove and had better not access my bank account. I then called each number Ms. New Jersey wrote in her complaint letter. When I called (866) 522-4990, the same man Jerry answered the phone. I recognized his voice and hung up. I then called the other number in Ms. NJ's letter. A recording answered each time and asked me to enter my phone number. Each time it came back with the answer that they had no record of my phone number in their system. Their number was still on my caller ID ((727) 683-1112))so I called back the number. I received a recording with 3 options: press 1 if you want to accept the offer; 2 if you want to cancel your offer; or 3 if you want to cancel and not receive any future orders from us. I quickly pressed 3. About 1/2 hour later, a lady called me from Suntasia Inc. (727) 471-0276 (this too is still on my caller ID. She asked me if I had called to cancel my offer and I told her yes and also told her the same thing I told Jerry previously. She apologized and insisted that my information would be removed from their files.
My question is this! If I was previously told when I called each number, that my information was not in their system, why did this lady call me back to ask me if I wanted to cancel my order?!
Be afraid! Be very afraid! Satan is walking this earth looking to devour God's people and destroy their lives.
Beverly
Petersburg, Virginia
U.S.A.
This report was posted on Ripoff Report on 08/03/2006 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suntasia-Travel-Agents-Direct/Ulmerton-Florida-33771/Suntasia-Travel-Agents-Direct-Prism-Floridaway-scam-identity-fraud-pretext-calling-ph-204394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Pooty - You Laid It Out Just As It Happened To Me
AUTHOR: Beverly - (U.S.A.)
SUBMITTED: Thursday, September 14, 2006
Again, if you lost money to these criminals, hararass the heck out of them, the same way they have hararassed you.
Peace & Love
#2 UPDATE EX-employee responds
GOOD FOR YOU POOTY! KEEP BLOWING THE WHISTLE ON THESE CROOKS!
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Wednesday, September 13, 2006
Pooty there are so many other forums you can post your experiences with Suntasia.
I was wondering and wanted to ask you a few questions. How long did you work there for?
Has Suntasia's BIG suits at corporate noticed they've been exposed in the media twice in the last 8 weeks or are they just ignoring it?
How many calls roughly did you get a day for cancellatiions of the sale?
Thanks for letting us know the truth.
#3 Consumer Suggestion
I WORKED FOR SUNTASIA CUST SERVICE
AUTHOR: Pooty - (U.S.A.)
SUBMITTED: Wednesday, September 13, 2006
By the time you receive that $50 back it's not worth it. the vacations that are offered to you are timeshares. you have to go on a 90 minute tour of the resort and hear someone else try to force you to buy something more then the vacation. the distinct advantage is a "discount" card that no one will ever use. most of the time they hold the packages so that by the time you receive it you are already billed for it. they will say that it was a delay in the postal service and not take responsibility for it and offer the gas vouchers. if you are contacted by this company do not give it to the consistent calls and if you are a customer that has been billed, do not take gas vouchers. tell them you want the refund procedure so that you can get your full refund. after the refund letter is sent, constantly call the company, like they did to get you into this, to check on the staus of your refund. if you bother them enough you will get it. i once had a customer call and threaten to blow up the builing and all the employees inside. the customer was re imbursed within 20 minutes of that call. if you have to, also contact the better business bureau. they hate when they get calls or letters from them bacause they are forced to give you the refund without you having to write a refund letter. this job has left me with a guilty conscious. that is why i am doing this. it is not fair that we are all americans that work so hard for our money to support our families, yet we work so hard to take others money. good luck.
#4 UPDATE EX-employee responds
BREAKING NEWS ON SUNTASIA!!
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Saturday, August 05, 2006
The media has started picking up the story on Suntasia Marketing and it's crooked enterprise. The following link is from KOMO CHANNEL 4 news in Seattle, Washington. Please copy and paste the link to your address bar. It has vital information on how to report these guys and the investigation that is on going.
komotv.com/buyerbeware/story.asp?ID=44298
If everyone raises their voices just a little bit these guys can be run out of town.
#5 UPDATE EX-employee responds
Here's the reason
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Friday, August 04, 2006
As for the 800 numbers including the local one, they ALL lead to the same place, Suntasia Marketing. This is why the same guy Jerry picked up twice. They give you all these different numbers to call making you think it's 3 different places you're calling but what they want to do is frustrate you enough where you don't cancel and thus they have enough time to bill you after your so called, "free" trial expires.
The reason the woman called you from the (727) 471-0276 is b/c she is the receptionist at Suntasia. This is their job to check the system on a daily basis to make sure you are cancelling.
I wish more people read ALL the threads on this site about this company b/c you would have saved yourself some major headaches and questions.
Their Corporate address is:
Suntasia Marketing
8751 Ulmerton Road
Largo, FL 33771
My suggestion is to send them a simple notarized CEASE AND DESIST certified letter stating that you DO NOT want to be involved with their company in any capacity whatsoever. You are not to receive anymore of their useless promotions either by fax, email, postal mail, cell phone, land line, telegram, telegraph or pony express. Also let them know that if your account is charged they will be held liable for any charges made and any other incurred fees instituted by the bank as well. You can address the letter to their lawyer Donald Booth. Please make sure you type out a neat, professional looking letter. DO NOT threaten them with any violence. The more calmly you make your demands, the better off you'll be.
Hope this helps.

