- Report: #737229
Report - Rebuttal - Arbitrate
Complaint Review: Suntrust Bank
Suntrust Bank1175 Peachtree Street NE Atlanta, Georgia United States of America
Suntrust Bank Amanda Brotherton bank, fees, non-notification, illegal withdrawal of funds, checking Atlanta, Georgia
*Consumer Comment: You have to be on your "A" game
*Consumer Comment: Reconcile your checkbook monthly
*Consumer Comment: John, you just need to pay attention!
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She calimed that the bank, Suntrust, had contacted me by mail notifying me of the account change. I never reeived notification and because the accounts we rarely used I was unaware of the charges. The bank was unable to prove that they sent notification, however, the manager refused to refund the fees. The managers response to my concern was to tell me "it wasn't her fault that I didn't read or receive the notice."
This report was posted on Ripoff Report on 06/05/2011 11:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suntrust-Bank/Atlanta-Georgia-30309/Suntrust-Bank-Amanda-Brotherton-bank-fees-non-notification-illegal-withdrawal-of-funds-737229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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