- Report: #437767
Report - Rebuttal - Arbitrate
Complaint Review: Suntrust Bank
Suntrust BankSouth Dekalb Mall Decatur, Georgia U.S.A.
Suntrust Bank uses suspicious accounting to defraud checking account holders Decatur Georgia
*Consumer Comment: Actually this bill...
*Consumer Comment: Overdraft Programs
*Consumer Comment: Times are changing, Edward...Get a load of this...
*Consumer Comment: Yes Posting Order is Irrelevant....
*Consumer Suggestion: Order of debits isn't relevant if you maintain a sufficient balance.
*Consumer Comment: The Great Myth
*Consumer Comment: All Banks Are The Same
*Consumer Suggestion: Dave, a real simple solution here!
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Example. I wrote a check for $100 and did not log in in the register. Later that week when the check was posted to the account, I watched as they withdrew 8 minor transactions and processed the check. Then they reprocessed the small transactions, $3.95, $8,00, $14.75, $22.00, $5.50, $6.69, $10 and $5.79 and charged me $35 each. Count them, They charge me $280 rather than process charge me $35 for the check, which by the way came in last.
I had verified the balance earlier that day to see if I had enough to make a purchase. I decided not to make the purchase because the balance was low. On my electronic statement, the check had not been presented. The following day, I watched as they withdrew my paid debits, posted the check and then paid the electronic debits again and charged me $35 each time. Letters to everyone in the bank here in Atlanta, in Florida and two other cities yielded no positive results.
the first time it happened, it was only one fee. But the second time, I saw the technology in action and closed my account. We are still in dispute about the debt.
This report was posted on Ripoff Report on 03/26/2009 12:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Suntrust-Bank/Decatur-Georgia-30034/Suntrust-Bank-uses-suspicious-accounting-to-defraud-checking-account-holders-Decatur-Georg-437767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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