- Report: #363411
Report - Rebuttal - Arbitrate
Complaint Review: Suntrust Bank
Suntrust Banksuntrust.com Vinton, Virginia U.S.A.
Suntrust Bank NSF fees. Vinton Virginia
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Another problem I have with Suntrust is automatic debiting. I have a scam company debiting almost $40 from my account monthly. Suntrust told me they can put a stop payment on the debit for a $35 fee but they can not guarantee that the debit will stop. If the company debiting from the account changes any information in their debit such as their company name, $$amount or even the date Suntrust is powerless to stop it. Yet they gladly let it clear when they have already caused the account to be overdrawn to collect an additional $35 NSF fee. After I had discussed this matter with them. I sent the company in question a certified letter requesting they stop debiting my account. I haven't received notification that they received the letter but they did change the name and submitted the debit 2 weeks earlier than previously.
I have also been paying bills online with my account. There were a couple of times when the bills were paid late and I had to pay those companies late fees also.
This report was posted on Ripoff Report on 08/15/2008 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suntrust-Bank/Vinton-Virginia-24179/Suntrust-Bank-NSF-fees-Vinton-Virginia-363411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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