ED Magedson – Founder
Suntrust Bankhttp://www.suntrust.com Internet United States of America
I've held a mortgage with SunTrust for seven years, and when I took out the mortgage was given a free checking account, as a mortgage customer of SunTrust.
Now, I'm being charged a $20 monthly account maintenance fees during some months, because my account balance goes below a certain level in those months. This level used to be almost my upper limit; as my income has grown so has my balance, so that now my regular balance is usually pretty healthy and only sometimes falls below a certain level.
The account was granted as a free checking account with no monthly fees, and never any mention of the possibility of fees due to a need to maintain a certain balance. But as my average balance has grown, I believe SunTrust has seen an opportunity to take a little extra money from me, thinking $20 here and there won't hurt me that much, because of a newly imposed minimum balance requirement.
The account is supposed to be free checking, no maintenance fees, and SunTrust has decided to change that rule and impose a fee when they want to.
This report was posted on Ripoff Report on 08/13/2009 06:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Suntrust-Bank/internet/Suntrust-Bank-Account-Maintenance-Fees-Internet-479174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.