- Report: #1152508
Report - Rebuttal - Arbitrate
Complaint Review: Suntrust Bank
Suntrust Bank rips of customers and doesnt care that it has no customer service! Wow terrible horrible customer service not existent Fort Myers Nationwide
*Author of original report: Thank You Suntrust Employee
*Consumer Comment: What You're Saying Is...
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Suntrust Bank rips off customers and tells them to pound sand. Charges overdraft fees when inappropriate, wont refund them because they say they already granted courtesy reversal in the past.
Essentially delay deposits and the create a one hour window to pretend you were over drawn when you were not, and charge fees , its criminal and they dont care, they say its my fault for spending more then I deposit, total bull s**t, for gods sake dont bank with suntrust, immediatly close your account, they are horrible and stealing from you with fees and have zero sense of customer service, I mean zero.
We ran hundreds of millions of dollars in busines through them the last few years and have hesitated to move our business as its such a pain in the arse to do, well enough is enough today we took the steps, please dont do business with suntrust, they are criminals..
This report was posted on Ripoff Report on 06/05/2014 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suntrust-Bank/nationwide/Suntrust-Bank-rips-of-customers-and-doesnt-care-that-it-has-no-customer-service-Wow-terr-1152508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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