- Report: #1160833
Report - Rebuttal - Arbitrate
Complaint Review: Super 8 Burton
Super 8 Burton1351 s center rd burton, Michigan USA
Super 8 Burton Walli's Super 8 False allegations of smoking in room; filthy language; filthy rooms; false racist accusations burton Michigan
*Author of original report: Laughable
*General Comment: You are mistaken....
*Consumer Comment: Wait
*Author of original report: My Behavior?
*General Comment: Your behavior
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We stayed at this horrible hotel on June 28th for a high school reunion. The rooms were run down, and there were holes in the blankets. My husband smoked outside, and used a disposable cup as an ashtray, as to not litter the parking lot. Well, July 1st, we receive a smoking charge to our room, 4 days later, because they found the cup in the garbage with the butts in it. they say there were ashes on the floor, but that could not have happened, since he smoked outside. When I called to complain about the charges, the "customer service agent" Randy, told me "F*** You" , and hung up on me. If that isn't enough, the General Manager, Sharice, refuses to do anything to resolve both problems, regarding the false smoking charges, as well as the employee with a filthy mouth. I will never, ever, EVER stay at this hotel again, and hopefully, through this reveiw, no one else will make the mistake of staying in this DISGUSTING hotel, with their distasteful employees and disturbing business practices.
This report was posted on Ripoff Report on 07/09/2014 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Super-8-Burton/burton-Michigan-48509/Super-8-Burton-Wallis-Super-8-False-allegations-of-smoking-in-room-filthy-language-fil-1160833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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