- Report: #1075615
Report - Rebuttal - Arbitrate
Complaint Review: Super 8 Motel
Super 8 Motel175 S. Tennessee Ave Atlantic City, New Jersey USA
Super 8 Motel Overcharged and Rude Atlantic City New Jersey
*Author of original report: The Confirmation Email
*Author of original report: *No extra charges indicated*
*Consumer Comment: Not really
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I want to let you know about some deceptive pricing going on at the Super 8 in Atlantic City, NJ.
I booked online, June 8th through www.super8atlanticcity.com. I booked Tues. 7/23 through Fri. 7/26. The total was $376.00. There was a deposit of $37.60 charged immediately to my account via www.macrover.com, with a balance due of $338.40 due upon check in. I have included a copy of the confirmation email. No where on this paperwork does it say anything about any additional charges, taxes or otherwise.
I checked in on 7/23 and was charged $389.76 (copy of receipt included). I did not notice the price discrepancy until Friday morning. When I went to the front desk to correct it, I was treated extremely rudely, was told I would have to contact Macrover.com about my deposit, and the rest of the extra charges are taxes. Again, no where in my "balance due" does it say anything about extra charges.
I have tried correcting this through Super 8's corporate headquarters. I received a message that all of the charges are correct, they will not be refunding the $51 I was overcharged, and accused me of damaging things in the room, which is a completely ridiculous attempt to take the heat off of themselves.
At any rate, I believe what they are doing is illegal and I believe it should be investigated so other people do not fall for the same pricing scam they are pulling.
This report was posted on Ripoff Report on 08/13/2013 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Super-8-Motel/Atlantic-City-New-Jersey/Super-8-Motel-Overcharged-and-Rude-Atlantic-City-New-Jersey-1075615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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