- Report: #1126972
Report - Rebuttal - Arbitrate
Complaint Review: Super 8
Super 86105 Jefferson Ave Newport News, Virginia USA
Super 8 Stolen Property Newport News Virginia
*Author of original report: Stealing is stealing
*Consumer Comment: You are talking about honor system
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I stayed there while my house was being finished, just for 1 night, and checked out the next day. That evening I realized I left my laptop in the room. I contacted the hotel and the young lady who answered the phone had no interest in my concerns. I decided to drive to the hotel and speak with someone in person. She checked the room and did not find it. I contacted the manager the next day with no luck. According to the manager they were unable to see housekeeping removing the laptop from the room while reviewing the security tape. Yet, no one else checked in at that point. I must admit the manager did give me the insurance information. I was told by the insurance rep to file a police report. When I tried to file the police report I was told I left the property, by Newport News Police, therefore it was not stolen. I'm most bothered by the fact the employee still works there and Newport News, VA Police department stating my item was not stolen. Obviously it was stolen if it was not there when I returned.
This report was posted on Ripoff Report on 02/27/2014 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Super-8/Newport-News-Virginia-23605/Super-8-Stolen-Property-Newport-News-Virginia-1126972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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