I deal with Super Rewards on 2 websites, both of which I continue to be ripped off. They basically act as the middle man for those hoping to earn extra cash, rewards or credits for their favorite websites/stores by applying for partner offers, aka 'surveys'. These offers require you to do anything from enter your personal information and browse through and click 'yes' or 'no' on various offers, all the way up to purchasing trials of various products and services.
I am one of the many people who's favorite websites use Super Rewards, and I am forced to deal with this awful company. It is very rare for an offer that I have fully completed to go through and I be rewarded with no problem. I would say 90% of the time they ask for 'more information'. After you submit a ticket when your completed offer does not go through, which it won't 90% of the time, they send you an automated response asking for an email confirmation. Many offers do not send confirmation emails however, this is why myself along with many others send screen shots, and most of the time, they are fine as proof.
With Super Rewards however, they do all they can to make sure you do NOT get what you were promised. If you provide a screen shot, they want a confirmation email. If you provide a confirmation email, they want a screen shot. Sometimes you provide both and they don't even reply!
On multiple occasions I have provided the proof needed, however they have yet to reward me, and this goes for both sites I use that use SuperRewards. There are employees that do not care for screen shots as well, and will absolutely reject the offer, and it is obvious some employees are just determined to reject EVERY offer, regardless of proof or not. All replies also seem automated, like they are skimmed through by someone and an auto message is sent, nothing I have ever received from them is personal.
They also do not always give you your rewards that have been approved! On several occasions I have had to contact the website using super rewards and wait until Super Rewards finally got back to them.
I also fill out every offer with accurate personal information, and if a confirmation email does come through, I always confirm it. This is one of the reasons that my inbox tends to get 5000+ spam messages PER MONTH.
Do not deal with super rewards at all. You will not get what you are promised, even if you fufill everything that is asked of you. They are a middle man company that makes companies that use their services look like rip off artist themselves. Their BBB rating is an F, with 44 complaints so far. DO NOT DEAL WITH SUPER REWARDS!!!!