- Report: #200260
Report - Rebuttal - Arbitrate
Complaint Review: Superior Asset Management
Superior Asset ManagementPO Box 1928 Ft. Walton Beach, Florida U.S.A.
Superior Asset Management ripoff ATT Cingular Ft. Walton Beach Florida
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In November of last year Superior asset management claims to have sent me a letter stating that I still owed ATT $97.32 and if I paid one half I would be absolved of the debt. I received this letter in mid February. Unfortunately my office manager had opened the letter and destroyed the envelope with the post mark. I called Superior AM and spoke to a lady who stated that if I sent the $48.66 in immediately they would allow the payment as payment in full. I even endorsed the check and "payment in full for ATT debt". The check was sent and cashed by Superior on February 24, 2006. They admit getting the amount.
Today July 10th 2006 I received another similar letter offering me 75% off the remaining balance of $48.66. I called an spoke to a "Sam" who said they often get reports of late arriving mail and they often accept such payments. He referred me to an Ann Ingram, supervisor for Cingular and AT accounts.
Ann Ingram is , in my opinion the most brain dead and rudest person I have ever deal with. She claimed that I had never called in (not even 15minutes before the last call, she refused to let me speak to her supervisor, she denied that I had spoken with "Sam" earlier today, she denied I had called in in Feruary to report that I had just received their November letter.
I have notified the Attorney Generals offie in Flordia and here in Oregon as well as the Federal Postal inspectors for fraud. I have tried to get through to ATT but tye hold yyou on line for hours.
I know that there is a need for collection services but people like this give them all a rotten name. Cingular/ATT don't realize how much this company is hurting them.
Hood River, Oregon
This report was posted on Ripoff Report on 07/10/2006 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Asset-Management/Ft-Walton-Beach-Florida-32549-1928/Superior-Asset-Management-ripoff-ATT-Cingular-Ft-Walton-Beach-Florida-200260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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