- Report: #76598
Report - Rebuttal - Arbitrate
Complaint Review: Superior Benefits Credit Card Company
Superior Benefits Credit Card Company100 A. Walnut Street Suite 742 Champlain, New York U.S.A.
Superior Benefits Credit Card Company ripoff I STILL HAVE NOT RECIEVED MY CARD. Champlain New York *UPDATE ..Superior Benefits working harder to avoid customer misunderstandings, company executives want all customers to be 100% satisfied & thankful for Rip-off Report
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THIS COMPANY OFFERED ME A CREDIT LINE OF 2000 WITH A ONE TIME FEE OF 299. WITH A 9% INTEREST RATE. THE CUSTOMER REPRESENTATIVE TOLD ME THE CARD WOULD BE THERE IN FOUR DAYS BY FEDERAL EXPRESS. BY THE 7TH DAY I REALIZED I HAD BEEN SCAMMED.
I CALLED THE COMPANY BACK. THEY EXPLAINED TO ME THAT IT WOULD NOT TAKE 4 DAYS BUT 2 WEEKS BY THIS TIME THEY HAD ALREADY TAKEN MY ONE TIME FEE. I TOLD THEM TO FORGET ABOUT IT I DONT WANT THE CARD TO REFUND MY MONEY AND THEY TOLD ME THAT THERE IS NO REFUND. THEY DID INFORM ME THAT WHEN I DID GET THE CARD I COULD LOOK OVER THE TERMS AND IF I DECIDED AT THAT POINT THAT I DID NOT WANT THE CARD THEN I COULD RETURN THE CARD WITHIN 30 DAYS AND THEN A REFUND WOULD BE ISSUED. THAT WAS THE MIDDLE OF NOVEMBER 2003 IT IS NOW JANUARY 8 2004 AND I STILL HAVE NOT RECIEVED MY CARD. I TRIED TO CALL BACK AGAIN BUT THERE HAS BEEN TO LONG OF WAIT TIMES FOR ME TO GET A HOLD OF A REPRESENTATIVE.
THIS IS VERY FRUSTRATING FOR A FULL TIME STUDENT AND MOTHER WHOSE HUSBAND WILL BE LEAVING TO SERVE HIS COUNTRY IN IRAQ SOON. HOPEFULLY THEY WILL SOON NOT BE ABLE TO DO THIS TO ANYONE ELSE
Fort Hood, Texas
This report was posted on Ripoff Report on 01/08/2004 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Benefits-Credit-Card-Company/Champlain-New-York-02919/Superior-Benefits-Credit-Card-Company-ripoff-I-STILL-HAVE-NOT-RECIEVED-MY-CARD-Champlain-76598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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