EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
businessbureau.com CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
I only just found out about Rip-off-Report from my daughter who lives in N.J. We have been trying to get back this refund from Superior Benefits. On 11/25/03 I received a phone call from a, S.B.rep., by the name of David telling me that I was approved for a credit card with a $2,000.00 limit, for a fee of $299.00. I was shocked,but,at the same time excited with such an offer. I accepted because I wanted the credit they were offering.I had pending court cost and so I figured this would help me out for a while. WoW! what an offer!..... What AGONY!
All the promises that were made to me that day,were not carried out by superior benefits. They lied about a credit card coming to me, the only thing that I got was a package with a whole bunch of things that were of no value to me. It is now 4 months and I have not received the card that was promised. I have complied with their return policy wherein I've mailed back everything within the time frame that they guaranteed for a full refund. However they still refuse to be obligated to their own policy. Mr David ? and Dan Lewis needs to be more honorable to potential clients. What about Customers Satisfaction?
An Extremely Unhappy Potential Client.
Silver Spring, Maryland