- Report: #80732
Report - Rebuttal - Arbitrate
Complaint Review: Superior Benefits
Superior Benefits100 A Walnut Street Champlain, New York U.S.A.
Superior Benefits - World Benefits They Screwed me over big time!! Champlain New York *UPDATE .. World Benefits contacts Rip-off Report to give REFUNDS to unsatisfied customers, working harder to avoid employee & customer misunderstandings. *EDitor's UPDATE!
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Rip-off Report is hoping they will live up to what they have promised, we think they will, we'll see. We will continue to investigate more in this situation, and we will be posting an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
I was recently called about an amazing deal with a credit card company by the name or "Superior Benefits". This company offered me a deal of $2000 credit limit with only $299.00 deposit. This money was supposed to be taken out of my account on Feb 13th. Now Feb. the 13th rolls around and I go to check my account ballance and I notice one small detail. The money was not taken out of my account. I wounder about this, and decide I would contact the company and notify them of their mistake. Well anyway I do a check on line, and enter in Superior Benefits in the search bar. My resolts made me worry. I read a report on a web site (rip-off report) called "Superior Benefits, A Rip-Off".
After learning about this company and their scams to redeem money that was hard earned by many Americans, I decided to call my bank and get a stop payment on the check number that I gave Superior Benefits. After 2 days I notice my account not changing and I figured that they gave up and wasnt going to try to contact me on why I stopped this payment.
Now, Feb 17th I go to buy my baby diapers at the local super market, and at the check out line I swip my ATM card and the cashier tells me that my card was denided. I think to my self "how can this be". So I tell the market that I will run to an atm and be right back. So I go to my bank and get an account balance for my account and I quickly relize that my account is now NEGATIVE and I am being charged with a negative balance charge. I again ask my self "how can this be". Then I decided to go in-side my bank and ask them how this can be. They reply, "Last night we had a withdraw of $299.00. I then argue with my bank stating that I put a stop payment on this check number. They then tell me that this company decided to go around the check number and go ahead and get it directly from my account, WITHOUT MY PERMISSION. So now I am furious, and go home and call this company.
First off I am on hold for 37 Min, which I can understand being a huge company and all. Then after waiting for over an half an hour I talk to a customer service rep. that starts off by giving her name (which she mummbled in an foreign language) and stats "How can I help you". I then tell her my probleme and she tells me with an attitude, and I quote "Well sir this is not my problem, this is your problem, you should not of authorized us to take the money out of your account and then put a stop payment on it. You now have to deal with it". She then tells me that there is nothing that she can do and there is no way for me to get my money back! She was completly rude with me and made it seem that this was my fault and nothing more can be done. Then I ask her if I will be reciving my credit card soon. She replys that she will not know for another 7 days if I have paid my fee or not. I then tell her that is should be a guarented payment because it was electronically taken out of my account. She then tells me that nothing I am telling her is going to change anything and I should just wait for my card.
This is completly disrespectful towards me and my money and I am demanding that I get my $299.00 back and any other fees I have encountered or I will prosecute. I also demand an appology.
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 02/17/2004 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Benefits/Champlain-New-York-12919/Superior-Benefits-World-Benefits-They-Screwed-me-over-big-time-Champlain-New-York-UPD-80732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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