- Report: #86586
Report - Rebuttal - Arbitrate
Complaint Review: Superior Benefits
Superior Benefits100 A Walnut D15 Champlain, New York U.S.A.
Superior Benefits ripoff scam in nov. called to offer me a credit card for $299. with a 2000. limit Champlain New York
I asked her many times "would this be here by Christmas, as I was taking the money out of what I had saved so far". I was guaranteed that this "credit card" would arrive 10 days after the money was payed out of my checking account.
I called all through December only to be told a "package" would be sent. I said that was not what I signed up for, and was informed the credit card would be in the "package".
We had to trace the "package" that didi not come until January. There was no card! I called customer service again and they said the card follows after you recieve the package.
I waited!!!!! and waited!!!!! called and called!!!!! Only to be hung up on , disconnected, or put on hold for over an hour!
I finally got a hold of a supervisor who laughed and said"your supppose to use the cd rom and order the credit cards that come up" I told him this was the first I heard to do this and wanted my money back since I did not get what i was promised and paid for. He hung up on me. I put in the cd rom and signed up for the three credit cards they I was offered. This was the response:
1. First one I was denied
2. Second one wanted money down - a secured card only
3. The third wanted more money to give me a card.
What did I pay the $299. for? I feel so foolish. You cannot get a supervisor to help you. You can't get through to anyone above them.
So here I sit. Out the money, no card! I even told every person I spoke to there that I would have never done this if I knew all that it involved. The promise was broken on their end and was basically lied to to make a sell. Do I take this to Better Business, a Districe attorney to sue for my money. Please help.
San Lorenzo, California
This report was posted on Ripoff Report on 04/05/2004 01:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Benefits/Champlain-New-York-12919/Superior-Benefits-ripoff-scam-in-nov-called-to-offer-me-a-credit-card-for-299-with-a-20-86586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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