- Report: #1164308
Report - Rebuttal - Arbitrate
Complaint Review: Superior Distribution/ AZC
Superior Distribution/ AZC7211 E. Southern Ave #111 Mesa, Arizona USA
Superior Distribution/ AZC Pure Green Garcinia Company do not accept returns, but has a Returned Merchandise Authorization (RMA) number...Customer service is not friendly or helpful! Big Scam Mesa Arizona
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When I ordered their product, I was told that I could cancel my next order within thirty days of recieving the product, and I would not recieve another shipment. I recieved a shipment after I cancelled my membership and called to return their product. Customer service (Christen) told me I couldn't retrun or have my credit card refunded because it was after the cancellation date. I spoke to two people and both were rude and not helpful...Poor customer service! On the bottom of the packing list it clearly states, " All returns require a Returned Merchandise Authorization (RMA) Number. Please call the customer service number found on your Order Confirmation Email for returns. Products shipped back "Return to Sender" will not be accepted/refunded. Products must be shipped back by customer. 1-888-534-3598." If this is the case they should honor a return! Im not pleased with their product and want nothing to do with their weight loss challenge. If they are not willing to accept returns, who's to say they would pay $5 for every pound loss within 90 days! I lost zero pounds using their product!
This report was posted on Ripoff Report on 07/23/2014 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Distribution-AZC/Mesa-Arizona-85209/Superior-Distribution-AZC-Pure-Green-Garcinia-Company-do-not-accept-returns-but-has-a-R-1164308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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