- Report: #995897
Report - Rebuttal - Arbitrate
Complaint Review: Superior Douglas County YMCA
Superior Douglas County YMCA9 N 21 St Superior, Wisconsin United States of America
Superior Douglas County YMCA Incompetent and Rude Management Superior , Wisconsin
At this point, I couldnt care less about the filthy carpets, dirty fans, scummy lockers, moldy vents, smelly toilets and urinals, and used towels all over the floor. I was more concerned about my three children held hostages by Mr. Kraft to twist my arm and silence me from bringing up his sloppy job. We live a couple of blocks from the Y and my kids enjoy walking or taking their bikes to the facility. I understand that they are not Christians and he probably feels that they dont belong or deserve to go to the Y. But depriving them for this joy and from going to their Y is immoral to say the least.
I understand that this is the YMCA (not a country club). But having a clean facility is not a tall request. The facilitys top management should be more committed to cleanliness and customer service. Threatening paying customers (who are essentially paying Mr. Krafts salary) should be a relic from the past. My family and I feel threatened and intimidated. I dont believe we should be penalized for requesting to breathe clean air and have a sanitary environment. Mr. Kraft should focus on getting his act together and doing his job instead of threatening his customers and talking down to them.
This report was posted on Ripoff Report on 01/12/2013 09:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Douglas-County-YMCA/Superior-Wisconsin-54880/Superior-Douglas-County-YMCA-Incompetent-and-Rude-Management-Superior-Wisconsin-995897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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