• Report: #520166

Complaint Review: Superior Gold group/ Bruce Sands

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  • Submitted: Thu, November 05, 2009
  • Updated: Sun, July 11, 2010

  • Reported By: Anonymous — Brentwood California USA
Superior Gold group/ Bruce Sands
Internet United States of America

Superior Gold group/ Bruce Sands Bruce Sands/gold101.com/ SHOULD BE UNDER INVESTIGATION! Internet

*Consumer Comment: RE: Bruce Sands and Disgruntled Employee

*Consumer Comment: Superior Golsd Group

*General Comment: Warning...

*Consumer Comment: Superior Gold Group is a very honest company

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They should investigate this company and the owner Bruce Sands. He has been able to use the system in taking customers money and not on his promise. In some cases he has sent the coins but taking up to 70% of the original amount given ( and a 5% processing fee) When there's a complaint he throws the blame on the executive that helped you. It's his company therefore he's responsible especially being the one training them on what to say. Anyone who promotes this company is not a credible individual/radio station or hasn't done it's due diligence. Everyone deserves to make money but, this is out right stealing in some.

This report was posted on Ripoff Report on 11/05/2009 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Gold-group-Bruce-Sands/internet/Superior-Gold-group-Bruce-Sands-Bruce-Sandsgold101com-SHOULD-BE-UNDER-INVESTIGATION-520166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

RE: Bruce Sands and Disgruntled Employee

AUTHOR: Nicole Armand - (Virgin Islands (US))

 I can 100% assure you that this complaint is NOT coming from a "disgruntled" employee but from a consumer who has been duped out of all the money she had left to pay for the medical care she needs and was hoping to make it last longer by converting it to gold.

 I have a serious disability. If I do not receive the gold that I, in good faith, paid Mr. Sands for, or am not reimbursed, then I can no longer afford the care I need. Without that, my life expectancy is in question.  Mr. Sands will not just then be a con man ; he will have blood on his hands. 

 If anyone believes any of the "positive" ratings being written here on this site, ask the writer if they actually physically received their gold and if the gold met the full value of what they paid for it and what percentage of fees they were charged. I suspect those positive ratings are being written, not by real customer's, but by the sales people who, like mine; are supposedly "on leave of absence". Funny how everyone who has been ripped off has stories that have identical details like being told their brokers "no longer work for the company" which always comes right after that first call is made due to a past due delivery date. It's like a script they follow verbatim. 

Shame on you Mr. Sands. Shame on you for taking from those who trusted you and your company; from stealing from those who had very little and from those who had a lot. Doesn't matter how much or how little someone lost; it's all relative. Thievery is thievery. Justice is, we all end up paying for our life's actions in the end; no one escapes it; not even you. 
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#2 Consumer Comment

Superior Golsd Group

AUTHOR: nutty prof - (United States of America)

This firm is a criminal enterprise in my opinion. Any one who says they have had good luck with this firm or that "they know the owner" - probably does know the owner! They are purposely giving mis-information to try to mitigate all the negative reports by unsatisfied buyers. The Santa Monica City Attorney in conjuction with the Los Angeles County District Attorney is investigating this firm and I have personally submitted a large envelope of proof to help them put this firm out of business. Why would anyone do business with a firm that has fruadulent information on their website? They ARE NOT members of any BBB office for starters. If you are reading these reports and still decide to do business with this firm, your sanity is in question. In my case I cancelled my order per http://www.leginfo.ca.gov/  CALIFORNIA CODES BUSINESS AND PROFESSIONS CODE SECTION 17511-17514. Someone at the credit card company I used for my transaction with SSG made a mistake and released $10,000 of the orginal $30,000 I charged and SSG just decided to keep the money! The credit card company got stung so they decided to sting me with the $10,000. It took me over 10 days of writing complaint letters and the $10,000 charge was finally reversed after over a month of worrying about my getting ripped off after doing all the right tings (cancelling my order within three days). No reputable firm would take $10,000 when they knew they did nothing to earn it. I can just immagine all the rebuttals from SSG "employees" to this post, but why would I say all this stuff if it weren't true?
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#3 General Comment


AUTHOR: scjohnson99 - (United States of America)

I agree with this report.  I sent Superior Gold $35,000 to deposit gold into an IRA over a year ago.  After hundreds of phone calls and threats to sue, they finally deposited part of my request a year later.  They still have not deposited the silver and it has been a year and 3 months later.

There is only one person in the "IRA" department(if they really have one).  He is always busy with "meetings" and never returns phone calls.  I finally had to deal exclusively with their lawyer, as there is no a customer service department to talk to.  I sent multiple emails to Bruce Sands and anyone else that I could find that is associated with this company.  Once they get your money, you are at their mercy.  Once I realized that they had stolen my money, I demanded it back and they would not do it.  They sent me a contract to take almost 1/2 of my money in "fees" if they were to send it back. 

This company is a fraud and is a bunch of crooks.  Take this as a warning.  You will be on your own if you do business with them, unless you have a good lawyer. 

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#4 Consumer Comment

Superior Gold Group is a very honest company

AUTHOR: Kwes - (U.S.A.)

I know the owner of Superior Gold Group. I have also done business with him more than once. He is very honest and honorable and would never do anything that was not 100% above board.

So, I have to assume this is just a jealous competitor trying to slam the competition with untrue posts, signing up under various screen names to try to deceive the public.

None of what you are saying is true so you have no credibility whatsoever.
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