• Report: #155318

Complaint Review: Superior Propane

  • Submitted: Mon, August 29, 2005
  • Updated: Mon, August 29, 2005

  • Reported By:Sunderland Ontario
Superior Propane
PO Box 2785, Station M Calgary, Alberta Canada

Superior Propane ripoff, fraudulent billing policies Calgary Alberta

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This company has changes it's billing policies without any prior notification. They DOUBLED their tank rental charges a year ago without notice or reason. After notifying them that I no longer want their service, they have imposed a TANK REMOVAL FEE of $99.00 (plus GST). There is no mention of this anywhere.

I had previously changed from their company 5 years ago due to BAD SERVICE and at that time there was no fee involved. Unfortunately, they bought out the company I changed to and I again find myself in the same position of changing companies due to BAD SERVICE again, only this time they have imposed this tank removal fee.

The Ministry of Consumer Affairs was useless as "they don't handle things of that nature." They referred me to the TSSA, which is also useless and informed me that I would have to take them to court!


Sunderland, Ontario

This report was posted on Ripoff Report on 08/29/2005 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Propane/Calgary-Alberta-T2P-5G1/Superior-Propane-ripoff-fraudulent-billing-policies-Calgary-Alberta-155318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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