• Report: #1060928

Complaint Review: Superior Travel Services

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, June 21, 2013
  • Updated: Fri, June 21, 2013

  • Reported By: greg — hampstead North Carolina
Superior Travel Services
2430 Teaser Ln Suite 111 Pigeon Forge, Tennessee USA

Superior Travel Services Deceiving and sales misrepresentation Pigeon Forge Tennessee

*Author of original report: Attention all Clients Of Superior Travel Services

*UPDATE Employee ..inside information: $438 Dollar Savings

*Author of original report: Unreal

*Author of original report: Scam Company

*UPDATE Employee ..inside information: Response to Greg

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

First use of travel club service for a cruise, the club priced 21 day cruise for $1999., after researching the pricing, I found the cost through another travel agency (not a travel club) to be priced at $18.00 dollars more. This is showing travel agencies pricing not whole sale pricing that Superior travel services offers in there sales representation.

There seminar sells travel club membership, benefits would be whole pricing savings to the club members. They are nothing of a sort of club or any pricing savings This company is a scam of bait and switch this is a federal crime. I called and spoke with Steve Smith for a refund, He laughed and stated there would be no refund and that I would have to live with it and I would have to live with the annual fee 199. every year and laughed again.

Beware Bait and Switch Scam Superior Travel Services, Pigeon Forge TN and AKA Inernational Travel Solutions, Maitland FL


This report was posted on Ripoff Report on 06/21/2013 04:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-Travel-Services/-Pigeon-Forge-Tennessee-37863/Superior-Travel-Services-Deceiving-and-sales-misrepresentation-Pigeon-Forge-Tennessee-1060928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Superior Travel Services

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
3Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Attention all Clients Of Superior Travel Services

AUTHOR: greg - ()

Superior, look at #3 on this complaint your savings is $18.00, we have confirmed with Holland America and International Services  Rep (Deleon). So you can say anything you want .

Fact is after all this I will file with Attorney General in state of Tennesee very soon!

If Any other Clients of Superior Travel Services are uphappy and feel youve been duked and scammed Please email me,  (((email redacted))) we will not set alone on this .

Respond to this report!
What's this?

#2 UPDATE Employee ..inside information

$438 Dollar Savings

AUTHOR: Superior Travel Services - ()

Member still does not provide us with any specifics on how we are misleading. We have further looked into his 21-day cruise and have found him a total savings of $438 for the two adults traveling. Member says that he is still disatisfied with his savings and was irate while talking to our representatives. Our representative asked him to review his savings together and member declined. We never stated how much we will save a member per vacation but we do guarantee that we will have the lowest pricing, which we did. A member is allowed to fax us any lower pricing for our representatives to review so he will recieve the lowest price, member said he will be faxing us over the information, yet we are still waiting to recieve this information.

Respond to this report!
What's this?

#3 Author of original report

Unreal

AUTHOR: greg - ()

Superior Travel Services and International Travel, You guys are making yourself look bad by answering a rebuttal to the complaint.Your clearly showing what type of a travel service you are.  Read very slowly

(1)You are a travel agency. PERIOD

(2)You are not a travel club. PERIOD

(3)You cannot give any type of wholesale savings to anybody. PERIOD

(4) Pay attention here, you have decieved clients for a finacial gain using   unfair            business practices. PERIOD

(5) The Business practice you used is bait and switch. PERIOD

Definition: Bait and Switch: bait and switch is a form of fraud used in sales and other forms and contexts, baiting customers products or services at a low price and switching after products and services cannot be delivered at that sales or retail price.

Legality:

Breaking this law can result in criminal prosecution unlimited fine and 2 years in jail and or prison if Federal Law is violated.

Pay attention look at what I posted. LOOK AT BBB SITE FOR THIS COMPANY PROFILE.

 

Respond to this report!
What's this?

#4 Author of original report

Scam Company

AUTHOR: greg - ()

As stated before you can not only research this report but you can also go to BBB, You can gather all the info you need.

This company states they saved me a whole $18.00 LOL

They have a scam of selling wholesale blocks of travel services at wholesale pricing, (this is there sales pitch) and passing savings to club members.

There pricing is nothing of a sort. They are a travel agency not a travel club agency, this has been verified with ITS rep Delone while We both were on the phone with Holland America to find out the pricing, I beat superiors and I.T.S. pricing altogether, they just needed to verify with me on the phone with Holland America. Once My better price was verified and Holland America off the phone Delone says well will get you a better price now, Whoo Hoo a whopping $18.00 LOL rol.

Now they are stated as saying there is no bait and switch. Sounds like it is!

This is a criminal act of unfair business sales practices. Next stop Attorney General. See ya guys later!

 

Respond to this report!
What's this?

#5 UPDATE Employee ..inside information

Response to Greg

AUTHOR: Superior Travel Services - ()

The customer listed above has not listed any specifics to his allegations of misrepresentation or any criminal act. As the customer stated we did save him $18 per person on this cruise which is the lowest price. We will, in fact, beat any price our members can find independently guaranteed. As I do agree that $18 is minimal savings, we are always open to comparing prices. You can not place the vaule of this program on one 21-day cruise. Our members are given a price match guarantee which states members are guaranteed to recieve the lowest price on any travel itinerary. If the customer would like to compare prices we are willing to look further into this matter and assist them; however, they will need to act courteously and allow our management staff the opportunity to assist them. 

Sincerely,

Superior Travel Services

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
convinced