• Report: #661095

Complaint Review: Supermedia

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  • Submitted: Fri, November 12, 2010
  • Updated: Tue, November 30, 2010

  • Reported By: truthseeker — Mentor Ohio USA
2200 West airfield drive DWF Airport, Texas United States of America

Supermedia Sales rep tells you you are going to get a mailing to targeted people who would be interested in your servicelike your service or product DWF Airport, Texas

*UPDATE Employee: Customer Service

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I have a small computer education company, I contacted supermedia for a direct mailing, after meeting with sales rep,  he told me a lie saying that the mailing would be directed to people that would be interested in my service. Two mailings later the only response I got was a lady telling me that I was doing a scam and hung up on me. So they sent out 6000 post cards with my company information and for this I continue to pay them $175 monthly for a year. They get you to sign a contract,  but do not give you the chance to go to a lawyer, the sales person tells you one thing the contract states another, what really  makes it worse is I called to complain the sales person laughs in your face, what a scum bag. Oh yes I did not even get the opportunity to make changes to the second mailing, also I tried to cancel second mailing a week in advance and was told I could not. If you are thinking about a direct mailing do not use this company they all lie when they say they will help you. Edward from Mentor, Ohio

This report was posted on Ripoff Report on 11/12/2010 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Supermedia/DWF-Airport-Texas-75261/Supermedia-Sales-rep-tells-you-you-are-going-to-get-a-mailing-to-targeted-people-who-woul-661095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Customer Service

AUTHOR: Idearc - (U.S.A.)

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at: customerservice@supermedia.com


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