My handyman business has grown very well over the last 6 years, then the economy tanked. I have a large customer base, but money is tight and people just can't don't have the spare bucks for that upgrade to their home. So one day I get a call from a salesman from superpages.com. I am looking to reach out to more people, as most of my business is by word of mouth. So I go with the pay per click, thinking if I get 1 new customer, it would pay off, cause I keep my people happy and have them for a long time. A couple days later I check out superpages and just google them, wow did I see a lot of bad things about them. I let it go and man I am getting a lot of clicks, but not a single call for work...hmmmm! It seemed strange to me that all these people, needing a honest and reliability handyman, are clicking, but not calling to schedule an appointment or a service call? Like I said you will not find me in the yellow pages, not a sign on my truck. A bad reputation spreads faster than a wild fire, as does a good reputation, which is the best way to reach the people.
I have sent them a certified demand letter, to remove me from there company and stop harassing me for payment. I also sent them an invoice for lost time to my business, with the time the salesman spent scamming me, the time canceling my credit card and getting a new one, phone calls and time waited looking at my page?
I am now receiving phone calls, from what I am sure is a collection agency, but I don't answer long distance calls on my phone, much! I google it and someone said it was Idearc collection agency, so I am going to let these couple letters, get to them and will send them a second invoice from my business, for money they have due to me, I feel. I am sure I can give it to a collector, to collect for me!
I would be happy to join up with a class action law suite, as I feel they are cheating, good honest people!