• Report: #941990

Complaint Review: Support@recipesecrets.net

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  • Submitted: Sun, September 16, 2012
  • Updated: Sun, September 16, 2012

  • Reported By: Dorinda — Bath New York United States of America
Support@recipesecrets.net
917 Lusk St , Suite 200 Boise, Idaho United States of America

Support@recipesecrets.net ordered recipes,stating to pay extra to mail them,already took out fee then stated mailed book another web site Boise, Idaho

*UPDATE Employee ..inside information: Difficult customer

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Ordered  restaurant  recipes from company. Stated it would cost more to get mailed recipes. After filling in all info.  Payment set up , waited for total of mailing extra charge. Company stated wrong site and they have another site for that. asked that it be switched to correct site. They can't but will issue return in 3  to 5 days from that one and was given correct site. They still wanted me to go ahead with the correct site, so they can charge me again.

This report was posted on Ripoff Report on 09/16/2012 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Supportrecipesecretsnet/Boise-Idaho-83706/Supportrecipesecretsnet-ordered-recipesstating-to-pay-extra-to-mail-themalready-took-941990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

Difficult customer

AUTHOR: Recipesecrets - ()

The customer ordered an ebook from recipesecrets.net but wanted the physical cookbook.  We offered to send it if the customer paid for shipping.  The customer refused so we refunded the initial purchase.  Unfortunately the customer was still not happy and chose to post her dissatisfaction publicly. 

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