- Report: #397506
Report - Rebuttal - Arbitrate
Complaint Review: Supreme Brands, LLC
Supreme Brands, LLCsupremebrands.com LaJolla, California U.S.A.
Supremebrands.com, Supreme Brands, LLC SNEAKY TACTICS TO GET CC INFO and then BILL MONTHLY $78.91 PLUS SHIPPING LaJolla California
*UPDATE Employee: It is Impossible for a Trial to start the Day You Receive It
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I received the supplements about 7 days after I had placed the order, then 8 days after that they had billed my credit card $78.91 for it. (in addition to the $4.95 they already charged me on the day I ordered the product)
When I called to request the info for returning the items with the so called "satisfaction guarantee" they said it was too late and there was nothing they could do to refund my money regardless of me returning the products.
They stated that the only way they could provide a refund is if the bottles were not opened. How are you supposed to "try" a product with out opening the bottles! - DUH!
NOTE: The "15 day free trial" starts the day you place the order NOT the day you recieve it and can begin using it. I had only had a chance to use it for 8 days.
This is very SNEAKY, and MISLEADING! I know they have taken advantage of alot of people this way! JUST BEWARE if you do not call to cancel this you will be automatically charged each month and auto shipped new bottles of supplements.
This report was posted on Ripoff Report on 12/03/2008 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Supreme-Brands-LLC/LaJolla-California/Supremebrandscom-Supreme-Brands-LLC-SNEAKY-TACTICS-TO-GET-CC-INFO-and-then-BILL-MONTHLY-397506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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