- Report: #598303
Report - Rebuttal - Arbitrate
Complaint Review: Supreme Brands, LLC
Supreme Brands, LLC2260 South Haven Ave, Unit E Ontario, California United States of America
Supreme Brands, LLC Scam company- buyer beware. Many questionale practices Ontario , California
*Author of original report: New to site, don't know how to private message.
*UPDATE Employee: Attention: Kay, I apologize!
*Author of original report: Please Reread
*UPDATE Employee: We apologize!
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My experience- Called and cancled within time period. Which I now, after reading all these reports, fully believe they got and was done and they decided to ignore to try and get more money.
We renewed our cards shortly after that so new numbers (thankfully, so they never could charge our cards)
Was never contacted again until the account was sent to 'collections'. Contacted them when emailed saying the account was being sent to collections months later and was refused a higher manager to talk to. Supposedly I was talking to a supervisor with no one above them, then when I called back from the same number they didn't pick up, so I hung up and called from another number which immediatly was picked up- and who was also supposedly a supervisor with no one above them, but then was at the same call center at the original person I talked to.... I was refused a number to call collections myself or to be transfered there to discuss the account with collections, and was refused to talk to anyone but customer service. I was told they tried to contact us 'multiple times' previously (never contacted) but when I asked for dates and ways (aka, email, phone, snail mail) was refused the info.
I've talked to my attorney and legally this company doesn't have a leg to stand on and is obviously not legitament.
Buyer beware- complete scam/ripoff.
This report was posted on Ripoff Report on 04/29/2010 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Supreme-Brands-LLC/Ontario-California-91761/Supreme-Brands-LLC-Scam-company-buyer-beware-Many-questionale-practices-Ontario-Cali-598303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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