• Report: #437228

Complaint Review: Supreme Brands, LLC

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, March 24, 2009
  • Updated: Mon, June 15, 2009

  • Reported By:LaPorte Indiana
Supreme Brands, LLC
941 Pearl St. #27 Nationwide U.S.A.

Supreme Brands, LLC Free trial my FOOT LaJolla California

*UPDATE Employee: You MUST Agree to Our Terms & Conditions to Sign Up for a Trial With Us

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

4.95 free trial, hahahahaha, how about 85.00 for a month, oh and wait they charged me twice ! When I called them to tell them I had cancelled two weeks prior they just continued to argue with me stated I had not. Well an 85.00 lesson not to order online, but this company is a HUGE ripoff !

LaPorte, Indiana

This report was posted on Ripoff Report on 03/24/2009 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Supreme-Brands-LLC/nationwide/Supreme-Brands-LLC-Free-trial-my-FOOT-LaJolla-California-437228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Supreme Brands, LLC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

You MUST Agree to Our Terms & Conditions to Sign Up for a Trial With Us

AUTHOR: Devin - (U.S.A.)

Dear Lynn,

I'm sorry you feel that you were misled by our free trial offer; we are not advertising or offering "free samples" which are out-right gifts. We are offering "free trials" which are time-sensitive tests.

In order to sign up for a trial with us, you must check a box agreeing to the terms and conditions of the program. These terms and conditions are listed at the bottom of the page, and clearly state that you will have 15 days from the date your trial ships to decide if it is right for you. If you are unhappy with it, just call our 24/7 customer support hot-line to close your trial before it is over and you will not be billed anything else. If you are happy with it, do nothing and when your 15-day trial ends you will be billed $79.90 for the shipment you received. If your account is still open 30 days after your original ship date a 2nd month's shipment is sent out to you for $79.90 plus $4.95 shiping and handling fees.

If you had canceled your account but you were billed because it was not properly closed, please contact our 24/7 customer service hot-line at (866) 899-9006. We do have an advanced customer service system which time-stamps whenever someone calls in (regardless of whether the person hung-up during the call); if you can contact us and provide us with the number you called in on, we would be happy to check our records and refund you if an error was made.

Please contact us if you have any questions or issues at (866) 899-9006.

Customer Service Manager
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.