- Report: #473810
Report - Rebuttal - Arbitrate
Complaint Review: Supreme Brands - Livestrong - Weightloss - Teamwellness
Supreme Brands - Livestrong - Weightloss - Teamwellness941 Pearl Street, #27 La Jolla, California U.S.A.
Supreme Brands - Livestrong - Weightloss - Teamwellness Credit Card charged even though initially rejected and no product was received La Jolla California
*UPDATE Employee: Wish we could help you but you have tied our hands by Disputing
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When my June credit card statement came in, I did not notice the $1.95 that had been charged to my account. It was a small amount and I simply overlooked it. However, when I received my July statement, I noticed a charge for $79.90 from soemone called Weightloss and called the number listed only to discover that Supreme Brands had, in fact, pushed through the order that had previously been rejected but I had never received. I explained this to them but was told that I had received the product and they would not revers the charges. I told them that, if I had received the product I would have sent it back as I has discovered, from friends and through online complaints, that the product did not work and had decided against purchasing it. They said that since I did not cancel within the specified time period of 14 days, the charges were valid. I don't understand how they could be valid since I never received the product to try in the first place and, in the second place, if I received it why isn't it in my medicine cabinet and why didn't I send it back since I understood from others that it did not work.
I have since discovered that my account has been charged for website access that I did not agree to at $9.95 a month for the past two months. They claim that I was notified of this trough an email that I never received as well. I have disputed these charges with my credit card but, having been treated very rudely throughout this whole process, I want something done to protect others from this scam.
Santa Maria, California
This report was posted on Ripoff Report on 07/27/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Supreme-Brands-Livestrong-Weightloss-Teamwellness/La-Jolla-California-92037/Supreme-Brands-Livestrong-Weightloss-Teamwellness-Credit-Card-charged-even-though-in-473810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.