- Report: #1134243
Report - Rebuttal - Arbitrate
Complaint Review: Surfright
Surfright7553 HE Hengelo Internet The Netherlands
Surfright Cleverbridge Took My Money But Did Not Deliver the Product Internet Netherlands
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was following a link to guard my computer from malicious intrusion in my Windows XP OS after the end of its support. The product from this company is virus software. I decided to purchase but when I entered my credit card information it gave a message 'Not authorized". I know had the funds in my account soi I tried entering my credit card information again, very carefully with the same result. I thought well maybe I made typo twice and tried a thrid time - same thing.
They had a 30 day trial, and the first run of this program seemed to find all kinds of trojans and malware my other virus software hadn't. So I tried the 30 day trial version. It was disaster. It removed files from standard functional software applications critical my use of my computer. So I had to do a system restore and re-insatall a cople applications.
I thought, well it is a good thing the payment didn't go through. However, I checked my on-line bank statement and there was their charge. I never received a product key, only messages stating my payment had not been authorized. I sent them an email asking for a refund and received a message that was totally irrelevant to my issue.
I will file a claim with my bank and will stay away from this company and would suggest you do the same. I also wrote to PC Magazine, since that is where I got the link and told them of this issue and that they should check out their recommendations more carefully. I have always trusted their advice and I will give them a break this time, but not a second time.
This report was posted on Ripoff Report on 03/27/2014 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Surfright/internet/Surfright-Cleverbridge-Took-My-Money-But-Did-Not-Deliver-the-Product-Internet-Netherlands-1134243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.