- Report: #458419
Report - Rebuttal - Arbitrate
Complaint Review: Surplus Alert
Surplus Alertsurplusalert.com Amory Building, Suite#5073 Internet U.S.A.
Surplus Alert I didn't sign up for this!! St. Kitts Internet-east carribean
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I call the Surplus Alert (first time ever hearing of them) to find out what kind of company they are and how they got my information. First call, my phone was staticy and I couldnt hear the girl talking. I asked what the company was but couldn't hear her reply so I hung up and called back. Before my phone even connected I get a cancellation email from them!!! I hadn't even spoken to anyone!!!! I then get someone who tells me that I had to sign up for it and that it was a warehouse company that helps deals with online auctions. I do not sell anything on the internet and the last time I bought something off the net was in December. This company had been charging my account since March. I tell them there was no way I would sign up for this service if I do not sell anything nor have I even heard of the company. She tells me to file a police report to get my money back since they have a no refund policy! I said, " Of course you do!"
Thank God my bank is willing to help me. I changed cards and information so that this cannot happen again. Lesson...always check your bank statements since information can be sold and stolen over the internet.
This report was posted on Ripoff Report on 06/04/2009 06:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Surplus-Alert/internet/Surplus-Alert-I-didnt-sign-up-for-this-St-Kitts-Internet-east-carribean-458419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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